Job listing has been deactivated. This job listing has been deactivated on 21.11.2019. at the request of the employer.

Service Delivery Manager

FIS

Beograd
Intermediate
27.11.2019.

logo_24978

Service Delivery Manager

Belgrade

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

At FIS’ Front Arena we have been building systems for financial trading, risk management and position control for 30 years. Our systems enable banks, hedge funds and other financial institutions make critical decisions with confidence, execute their orders and follow up their positions independent of the asset class: stocks, commodities, rates or FX. Whether the trade is done through an exchange or over the counter, we’ve got it covered. But that’s just part of the story. In short, we support the whole electronic trading process from sell-side to buy-side and front-to-back.

What you will be doing:

You will be leading a new team that will create and maintain a SaaS offering for the Hedge Fund market based on FIS’ Front Arena. Your role will start with creating the new team and defining the solution. You and your team will be responsible for creating the offering and providing services to our clients. Your key responsibilities as a Service Delivery Manager is governance across all areas of the service delivery process, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery.

  • Building and managing your team
  • Defining a SaaS offering based on FIS’ Front Arena
  • Building, maintaining and testing configuration and customization of FIS’ Front Arena
  • Providing managed services to our clients and ensure the service quality

What you bring:

We strongly believe that passion for financial markets and technology are equally necessary! We know that we can accomplish a lot more together than as individuals so are you a creative, passionate and a caring team player?

  • MSc. in Computer Science or similar degree
  • 4+ years’ experience as a Consultant / Professional Services
  • Prior experience in a leadership position
  • Strong programming skills in object-oriented languages; Python or similar
  • Relational database experience
  • Ability to contribute in an international based team structure
  • Drive to deliver high quality software in a fast-paced environment
  • Fluency in English

What you are:

  • An analytical thinker with an entrepreneurial attitude to problem solving
  • Driven and enjoy influencing the direction of your own development
  • Collaborative and like to share knowledge
  • Constantly challenging existing mindsets and ways of doing things for the better
  • Experienced with working in agile teams using continuous delivery practices
  • End user focused and passionate about user experience

Added bonus if you have:

  • Experience in financial markets
  • Experience with customizing and configuring enterprise software
  • Experience with Python
  • Experience with providing managed services to clients
  • Experienced with Front Arena

What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 27 days of vacation, work from home – 4 days per month, etc.)
  • The chance to work on some of the most challenging, relevant issues in financial services & technology

Ready to start your journey with us?

We look forward to receiving your application. Please use only the button below in order to apply (only complete online applications will be considered).

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

Deadline for applications: 27.11.2019.

Job listing has been deactivated. This job listing has been deactivated on 21.11.2019. at the request of the employer.

Upoznaj kompaniju FIS

  • FIS (Fidelity Information Services) je globalni lider u razvoju softverskih rešenja i usluga za finansijsko tržište.
    Sa sedištem u Džeksonvilu, Florida, kompanija globalno broji 53000 zaposlenih i preko 20000 klijenata u 130 zemalja. Naša tehnološka rešenja omogućavaju milijarde transakcija godišnje i novčani obrt od preko 9 milijardi dolara. FIS se nalazi na listi Fortune 500 kompanija i član je Standard & Poor’s 500® Indexa.
    Naši klijenti su finansijske institucije, banke, osiguravajuća društva, brokerske kuće i sl. medju kojima su: ING, Citi Bank, Bank of England, Bank of Ireland, Bank of America, Barclays, Eurobank, Societe Generale, OTP banka itd.

    Kancelarija u Beogradu je počela sa radom 2003. godine, kao manji tim programera koji je radio na razvoju jednog proizvoda – Sierra, koja je i danas bitan deo našeg portfolia. Naša kancelarija je jedan od najvažnijih FIS development centara u svetu, koja danas broji preko 400 zaposlenih i razvija 13 proizvoda. Svaki od timova radi na razvoju kompleksnih finansijskih rešenja, koristeći različite tehnologije (Java, C#, C++, Python..).

    Možemo se pohvaliti značajnim brojem zaposlenih koji su u kompaniji od samog osnivanja, koji svojom ekspertizom pružaju priliku mladima da kroz program prakse upotpune fakultetsko znanje i steknu praktično iskustvo u IT industriji.

    Za više informacija o otvorenim pozicijama posetite naš sajt: FIS Careers

     


    Pogledaj profil kompanije
  • Prosečna ocena
    3.3
    na osnovu 20 recenzija
    Mogućnost napredovanja
    2.5
    Beneficije
    4.3
    Balans između karijere i privatnog života
    3.5
    Utisak o radu u kompaniji na poziciji QA
    Najnoviji utisak

    Pozitivna iskustva o kompaniji:

    Benefit, odnos kolega, veliki broj seniora.

    Zamerke kompaniji:

    Zastarele tehnologije, kompleks vise vrednosti.

  • Pozicija
    Prosečna neto zarada
    Min Max

    QA Specialist
    1 plata
    450 EUR / mesečno
    450 450

    Software Developer
    5 plata
    1334 EUR / mesečno
    1200 1500

    Software Engineer
    4 plate
    1594 EUR / mesečno
    1175 2000

    Test Engineer
    2 plate
    1375 EUR / mesečno
    1350 1400

    UX/UI Designer
    1 plata
    2300 EUR / mesečno
    2300 2300

    DevOps Engineer
    1 plata
    1183 EUR / mesečno
    1183 1183

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