What we offer:
A full-time employment contracts
An opportunity to work on challenging projects with some of the world's largest Companies from UK, Western, Central Europe and Nordic countries
Compensation package:
Rewarding system with several types of Bonuses
Private health insurance
Day-off for the exam preparation
Day-off for Saint Patron’s Day (slava) also when it is on non-working day
Possibility to have up to 26 vacation days
Every newborn child receives a gift (300euros) from the Company
Possibility of international business trips
Opportunities for advancement within the Company:
20% of employees got salary raise or carrier growth
Opportunity to participate in various corporate programs
Interesting, creative, motivating, challenging and dynamic team-buildings
A highly professional and very friendly team you will enjoy being a part of
Opportunity to be a part of socially responsible business (various activities to support our employees and community generally)
Human corporate culture:
90% like the atmosphere in the company
94% trust the professionalism of colleagues and ask them for help in difficult situations
Comfortable office
Overtime working hours are recorded and compensated
Responsibilities:
Change Management
· Leads the Change Request Committee, coordinates and plans its activities.
· Change Management: Evaluation and impact assessment, development of options and proposals, coordination of answers, delivery to the customer.
· In the scope of Change Request Management, need to know and understand contractual details in order to understand change request impact and propose options.
· Update corresponding contractual documents in accordance with Change Requests
Asset Management
· Asset Management: Maintaining up to date latest and complete list of assets worldwide
· Review and make recommendations relating to data quality in ISAC
· Processing weekly iSAC data extracts into Fujitsu systems off shored to FJ in Pune, India; supervising the person in Pune)
· Attend «HIWG» to maintain awareness of pipeline of new hardware likely to be supported by the MVS+ service and keep the RSDMs informed about new developments.
· Manage and coordinate the EOSL (End of Service Life) process.
· Manage and cooperate with resource in GDC Poland for financial activities (pricing, service credits, billing adjustments…)
· Monitoring and keep repository of contracts with different vendors
· Maintain, analyze and coordinate Oracle contracts in cooperation with SDMs
Candidate should have
v IT experience - 1-3 years
v Knowledge of IT service management methodology (ISO, ITIL, COBIT, MOF, etc.);
The candidate must have the following abilities and skills:
-analyze data
-identify trends
- measure and analyze metrics and KPIs;
- work with basic MS Office programs at an advanced level
- attentiveness, diligence, initiative;
- self-organization and self-control;
- understanding finance management
- leadership.
It is desirable to have a ITIL Foundation certificate.
We are looking forward to receiving your resume. We endeavor to make our selection process as quick and as transparent as possible – don't hesitate to ask if you have any questions. Please, bear in mind that only shortlisted candidates will be contacted for an interview.
