What we offer:

A full-time employment contracts
An opportunity to work on challenging projects with some of the world's largest Companies from UK, Western, Central Europe and Nordic countries
Compensation package:
Rewarding system with several types of Bonuses
Private health insurance
Day-off for the exam preparation
Day-off for Saint Patron’s Day (slava) also when it is on non-working day
Possibility to have up to 26 vacation days
Every newborn child receives a gift (300euros) from the Company
Possibility of international business trips
Opportunities for advancement within the Company:
20% of employees got salary raise or carrier growth
Opportunity to participate in various corporate programs 
Interesting, creative, motivating, challenging and dynamic team-buildings 
A highly professional and very friendly team you will enjoy being a part of
Opportunity to be a part of socially responsible business (various activities to support our employees and community generally)
Human corporate culture:
90% like the atmosphere in the company
94% trust the professionalism of colleagues and ask them for help in difficult situations
Comfortable office
Overtime working hours are recorded and compensated

Responsibilities: 

Change Management 

·         Leads the Change Request Committee, coordinates and plans its activities. 

·         Change Management: Evaluation and impact assessment, development of options and proposals, coordination of answers, delivery to the customer. 

·         In the scope of Change Request Management, need to know and understand contractual details in order to understand change request impact and propose options.

·         Update corresponding contractual documents in accordance with Change Requests

Asset Management 

·         Asset Management: Maintaining up to date latest and complete list of assets worldwide

·         Review and make recommendations relating to data quality in ISAC

·         Processing weekly iSAC data extracts into Fujitsu systems off shored to FJ in Pune, India; supervising the person in Pune)

·         Attend «HIWG» to maintain awareness of pipeline of new hardware likely to be supported by the MVS+ service and keep the RSDMs informed about new developments.

·         Manage and coordinate the EOSL (End of Service Life) process.

·         Manage and cooperate with resource in GDC Poland for financial activities (pricing, service credits, billing adjustments…)

·         Monitoring and keep repository of contracts with different vendors 

·         Maintain, analyze and coordinate Oracle contracts in cooperation with SDMs

Candidate should have 

v  IT experience - 1-3 years

v  Knowledge of IT service management methodology (ISO, ITIL, COBIT, MOF, etc.);

The candidate must have the following abilities and skills:

-analyze data

-identify trends

- measure and analyze metrics and KPIs;

- work with basic MS Office programs at an advanced level

- attentiveness, diligence, initiative;

- self-organization and self-control;

- understanding finance management

- leadership. 

It is desirable to have a ITIL Foundation certificate.

We are looking forward to receiving your resume. We endeavor to make our selection process as quick and as transparent as possible – don't hesitate to ask if you have any questions. Please, bear in mind that only shortlisted candidates will be contacted for an interview.