Software Engineer - Foundational Platform Team

We’re hiring a Software Engineer to join one of our Platform Engineering team – Foundational Platform Team, a group focused on building the foundational tools, services and systems that empower our product teams to deliver software faster, reliably and with confidence.

This is a hands-on role where you will contribute across the stack. Unlike product teams that focus on delivering customer-facing features, platform engineers work behind the scenes to ensure our engineering systems are robust, scalable, and efficient. You’ll collaborate closely with peers across engineering to deliver reusable solutions, production-ready systems, and automation that accelerates our entire software lifecycle. You’ll report to an Engineering Manager and work as part of an empowered, autonomous team.

Who We Are

Pollard Digital Solutions - Europe is a full-solution supplier of lottery management and iLottery technology for lottery markets. We’re a division of Pollard Banknote Ltd - a leading partner to 60 lotteries worldwide, known for high quality instant ticket products, licensed games, retail merchandising solutions, and innovation. Established in 1907 and headquartered in Winnipeg, Canada, Pollard Banknote is publicly traded on the Toronto Stock Exchange (PBL).

Our objective is to deliver the most innovative solutions that will render industry-leading returns to good causes in an ethically responsible way. We pride ourselves on a collaborative and inclusive workplace - where creativity, team spirit, and respect are core to how we work.

What We Offer:

• A truly collaborative and supportive working environment
• Modern office space with on-site parking
• Private health insurance
• Coverage for medical treatments outside of Serbia
• Learning and development budget
• Profit sharing – every role plays a part in our success
• Budget for sports activities
• Team-building and social activities
• Employee referral bonuses
• Hybrid work environment

What You’ll Do:

• Design, implement, and maintain scalable platform services and tools used by engineering teams across the company.
• Help evolve the internal platform and developer tools and improve critical areas like observability and operational tooling.
• Build infrastructure and automation to improve system reliability, reduce toil, and eliminate manual processes.
• Partner with application teams to identify recurring pain points and translate them into reusable platform capabilities.
• Participate in the full development lifecycle - from technical design and implementation to deployment, monitoring, and incident response.
• Take part in incident reviews, lead follow-up improvements, and help maintain production readiness of shared systems.
• Contribute to team documentation, onboarding guides, and internal wikis to make platform adoption easier and more intuitive.
• Operate what you build: participate in on-call/incident rotations, using SLOs and blameless retrospectives to drive reliability.

Who You Are:

• You’re a systems thinker and problem solver who thrives in building tools for engineers.
• Enjoy making complex systems simpler and more reliable for others to use.
• Care deeply about automation, observability, and reducing cognitive load for teams.
• Take pride in building internal solutions that scale well and are easy to adopt.
• Practised with modern engineering fundamentals – version control, automated testing, CI/CD, monitoring and cloud-native patterns.
• Curious about infrastructure, deployment pipelines, and developer tooling.
• Are proactive about identifying inefficiencies and continuously improving how we build and run software.
• Are comfortable working in ambiguity and bringing clarity through experimentation and iteration.

What You’ll Need:

• 3+ years of experience building and maintaining backend systems, internal tools, or platform infrastructure
• Proficiency in at least one modern programming language (e.g., Java, Go, Python) - tech agnostic mindset appreciated.
• Production experience with REST APIs, relational and/or NoSQL databases, and container-based deployments (Docker/Kubernetes or similar).
• Experience working in a GitOps environment, including tools like Argo CD or Flux for managing Kubernetes deployments
• Familiarity with concepts behind cloud-native applications and distributed systems
• Strong understanding of software development best practices and the full SDLC
• Solid understanding of operational practices including logging, monitoring, and incident response
• Ability to communicate clearly and collaborate effectively within a team 
• Excellent written and verbal communication skills in English

If you’re looking to join a company where your technical skills and ideas can make a meaningful impact, we’d love to hear from you. Apply today and let’s shape the future of digital lottery experiences together.