Project Manager

Belgrade

We are StuntCoders, a software development company made up of different passions, technologies and skills, united under a single promise — to be exceptional. Smart, curious and driven by discovery, collaboration is the foundation of our company and our work. Through a well thought out architecture combined with pixel-perfect design and cutting-edge technology, we create eCommerce solutions that change the way consumers interact with brands.

What will be your responsibilities?

• Building strong, long-term client relationships and maintaining frequent contact with clients to review requests and discuss specific issues;
• Understanding clients needs and proactively proposing new solutions to improve client’s ROI;
• Addressing client queries and requests effectively and in a timely manner, following up issues and their progress until completely resolved while managing your team effectively;
• User interface troubleshooting (HTML, CSS, JavaScript);
• Admin panel debugging (Magento, CraftCMS, WordPress, custom Ruby on Rails apps);
• Turning client requests into tasks for developers;
• Knowing how well your team is organised and keeping them busy with the most suitable tasks considering the capability of each one;
• Prioritizing and outlining projects and tasks, managing complete task documentation and following it through the pipeline;
• Providing support via email, Slack and phone;

What do we offer?

• Full-time employment;
• A close team of great and dedicated colleagues to guide you and enable your growth;
• A configurable environment with high-end equipment, Macs and Herman Miller chairs, fresh fruit, snacks etc.;
• Flexible working hours;
• Paid overtime;
• Help in achieving your goals by continuous professional development and support:
  • access to learning materials and conferences to upgrade your knowledge;
  • challenging tasks to always keep your brain running;
  • respect for your private time;

Who are you?

• You have an Engineering degree in a technical field and a passion for web development;
• You have basic front-end HTML/CSS programming knowledge;
• You have an understanding of terms like DNS, PWA and SSH;
• You are experienced and comfortable in using browser inspector tools;
• You have a positive outlook on problem-solving;
• You have advanced verbal and written communication skills;
• You have good working knowledge of English;
• You have the ability to present complex technical information in a clear and concise manner;
• You are patient, focused, empathetic and a great listener who is persistent in finding the right solution;
• You find a strong thrill in solving even the most demanding customer issues;

Plus, not a must:

• Some back end programming experience;
• Some knowledge of scripting and automation;
• Tech-head;

A task of choosing a new coworker is considered a truly serious one in StuntCoders. Our team is dedicated to both, product and customer service excellence. If you are not afraid of the fast-paced and ever-changing environment and if you are passionately looking for a chance to thrive in a customer relation segment - we hope to meet you in person!

Before applying we encourage you to check out our website and get a better insight into what we do and who we are.

All communication, both internal and external is in English, so please submit your CV and motivation letter in English.

Deadline for applications: 09.01.2020.