System Administrator and Support

msg global

Beograd

27.06.2019.

XML CRM junior

Location: Belgrade, Serbia
Employment Type: Full Time

What will you do?

Act as a first level support for tools used internally in the company, time recording tool and CRM
Monitor system performance, maintain the system stability
Verify integrity and availibility of all system resources systems and key processes, review system and application logs and verify completion of scheduled jobs such as backups
Maintain operational and configurational procedures of the tools
Execute testing and system updates
Collaborate with other departments internally (reporting, finance, HR, IT)
Use ticketing systems, both internal and external
Get to know internal company processes in depth, contribute to interal global innovation projects
Work in multidisciplinary and dynamic team located in Belgrade, supporting users world wide.

What experiences you should have?

Basic knowledge in XML program language
Previous customer support experience is an advantage
Great English language skills (both written and spoken).

What do we offer?

A challenging and multi-cultural working environment in experienced teams with open access to a mentor for ongoing interaction and support
An attractive and competitive salary package and employee benefits
International exposure, internal and external education to help you to further develop your talents
Work in very dynamic atmosphere, be in the center of internal happenings in the company.

About msg global solutions

msg global solutions is a product- and solutions-based systems integrator that serves the financial services/insurer/reinsurer markets in all lines of business, in all regions of the world. Our expert teams employ a complete selection of consulting services and software products to help large and mid-size clients succeed with a range of business and IT strategies, including digital transformation. Operating from 21 global offices and growing, msg global solutions’ market presence covers the major insurance markets worldwide with domain and solution expertise.