Company Introduction
Magna International is one of the largest automotive suppliers in the world – We are committed to delivering product and process innovations through our world-class manufacturing operations that combine our unique design, engineering, and program management expertise. At the heart of our operating structure is a powerful entrepreneurial culture and Fair Enterprise philosophy, which builds ownership and inspires pride in our employees. Magna Global IT is a provider of reliable and innovative IT solutions to assist Magna in succeeding globally.
Job Introduction
Magna Global IT is looking for a talented Managed Workplace Services Engineer who can support Microsoft Endpoint Manager (Intune & SCCM) in a hybrid setup. The successful candidate will play a strategic role in maintaining those systems, planning the transition from our current state, and ensuring the secure and reliable operation in a fast-paced environment.
Major Responsibilities
- Support Magna GIT’s Microsoft 365 services including MS Intune & Azure AD.
- Technical support of Microsoft Endpoint Manager (Intune & SCCM).
- Regularly evaluate UEM/MDM system settings, policies and hardware in close coordination with our external partner.
- Creation of software packages, apps, driver packages, OS templates etc.
- Collaborate with other GIT members to support and assist in projects.
- Work closely with Divisional IT Admins to help driving adoption and proactively resolve issues.
- Respond to technical issues in a professional and timely manner.
- Provide engineering and administration support for current and future projects .
- 2nd and 3rd level User support / ticket handling.
- Participation in on-call rotation.
Knowledge and Education
- Preferably Bachelor's degree in Computer Science, Computer Engineering, Information Technology or a relevant field.
- Completed education of a technical college.
Work Experience and Skills
- Preferably 2-3 years of experience managing and configuring UEM/MDM Systems (preferably) Microsoft Endpoint Manager.
- Experience maintaining SCCM on premise infrastructure in a global setting.
- Experience managing mobile devices (iOS & Android) via MDM systems (preferably MS Intune).
- Experience managing Windows 10 based clients via UEM systems (preferably MS Endpoint Manager).
- Experience supporting major enterprise applications/cloud services as MS Intune, Microsoft Office 365, Microsoft Azure, etc.
- Advanced skills in MS Office products.
- Good knowledge of iOS, Android, and Windows 10/11 operating systems advantageous.
Other Competencies
- Positive attitude and a strong commitment to delivering quality work.
- Excellent knowledge of client lifecycle management systems and current computing trends.
- Effective English communication skills (written and verbal) to properly articulate complicated technical matters to management, IT partners and the end users.
- Can work independently or part of a team.
- Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions.
- Must be an independent problem solver with troubleshooting, decision-making and analytical skills.
- Excellent customer service skills.
Work Environment
- Regular travel 5-10% of the time
For dedicated and motivated employees, we offer an interesting and diversified job within a dynamic global team together with the individual and functional development in a professional environment of a global acting business. Fair treatment and a sense of responsibility towards employees are the principle of the Magna culture. We strive to offer an inspiring and motivating work Environment.
Additional Information
We offer attractive benefits (e.g. employee profit participation program) and a salary which is in line with market conditions depending on your skills and experience.
