Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
We are seeking a Team Lead, People Ops International to join our team, which is a part of our broader People Success Team. The Team Lead, People Ops International will lead a team of HR Generalists in the EMEA and APAC regions responsible for delivering HR services at scale through our global tiered shared services model. A passion for leading a high-performing operations team in a fast-paced, remote environment is a must. This role will report to the Manager, People Ops Global.
What You'll Be Doing (i.e., Job Duties)
- Lead a team of 8-10 (remote) team members in Europe and Asia responsible for providing a seamless employee experience by answering HR questions, providing HR advisory support, managing employee data and conducting HR operational services
- Build and maintain a high-performing team through coaching, development, and engagement
- Monitor and proactively manage key operational metrics (eg., response time; quality; employee experience)
- Engage with stakeholders to resolve escalations
- Identify and drive continuous improvement in HR service delivery, providing direction to internal stakeholders, project managers, and process specialists on implementing efficiencies and integrations between processes, teams, and tools
- Think creatively about the employee experience - find ways to improve every interaction with the People Operations team
What We Look For In You (ie. Job Requirements)
- 5+ years of HR Operations experience strongly preferred
- 2+ years of people management experience
- Bachelors degree strongly preferred
- Ability to manage remote teams and work across multiple time zones
- Experience in fast growth culture - comfort with ambiguity and non-stop problem solving, building, and action
- Impeccable judgment and ability to handle confidential information
- Excellent communication skills in English, both written & verbal
- Proficiency with Google apps
- Experience with Workday, Jira and Slack (preferred)
P68285
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
