Oglasi za posao Technical Support Analyst
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Technical Support Analyst

Euronet Services d.o.o.

Beograd

24.02.2023.

intermediate

Description

The new colleague will be responsible for the support of Euronet’s bankcard and EFT transaction processing applications and services.

Key responisibilities:

  • Provide L2/L3 application and service support for the transaction processing production environment
  • Understand and follow established company’s operational processes and practices
  • Take ownership and work towards the closure of the incident and request tickets assigned to her/him
  • Get familiar with relevant company’s products and components and their operational procedures
  • Understand business, operational and technical requirements as well as solution design for production changes implemented
  • Evaluate risks and dependencies of production changes, provide mitigation plan
  • Work with internal and external clients, vendors, card organizations, various Euronet departments, divisions and individuals
  • Provide after hours on-call support based on weekly schedule

Requirements

  • University or College Degree
  • Fluent written and spoken English
  • Complex thinking in IT and business related processes
  • Flexibility and reliability
  • SQL query writing will be considered as an advantage
  • Strong analytical, critical thinking skills
  • Preferably experience in Bank card processing industry: bank/credit card issuing and processing, ATM driving, POS driving, Visa, MasterCard gateway operations
  • Knowledge of any card and payment middleware systems is an asset (for example Base24, Postilion, Vision+, Arksys, ITM, etc.)

Benefits

  • Professional and international working environment
  • Opportunity to advance professionally
  • Competitive salary package

Upoznaj kompaniju Euronet

O Kompaniji Iskustva Poslovi Plate

Euronet is an industry leader in processing secure electronic financial transactions. The Company offers payment and transaction processing solutions to financial institutions, retailers, service providers and individual consumers. 

Our business segments are able to accept and distribute funds for virtually any digital or cash transaction on a global scale through connections to banks, card networks, alternative payments, digital wallets, leading brands and retailers as well as our physical networks of ATMs, POS terminals, and money transfer locations.

Subsidiaries: XE.com · Ria Money Transfer · HiFX · La Nacional · epay UK · YourCash UK & Ireland · La Nacional Corp · Euronet Telerecarga

3.3 50%

Menadžment kompanije

2.5

Beneficije

2.5

Balans karijere i privatnog života

4

Timska atmosfera

4

Zadovoljstvo projektima

3

Mogućnost napredovanja

2.5

Iskustvo o radu

Iskustvo
10.11.2022
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