The new colleague will be responsible for the support of Euronet’s bankcard and EFT transaction processing applications and services.
- Provide L2/L3 application and service support for the transaction processing production environment
- Understand and follow established company’s operational processes and practices
- Take ownership and work towards the closure of the incident and request tickets assigned to her/him
- Get familiar with relevant company’s products and components and their operational procedures
- Understand business, operational and technical requirements as well as solution design for production changes implemented
- Evaluate risks and dependencies of production changes, provide mitigation plan
- Work with internal and external clients, vendors, card organizations, various Euronet departments, divisions and individuals
- Provide after hours on-call support based on weekly schedule
- University or College Degree
- Fluent written and spoken English
- Complex thinking in IT and business related processes
- Flexibility and reliability
- SQL query writing will be considered as an advantage
- Strong analytical, critical thinking skills
- Preferably experience in Bank card processing industry: bank/credit card issuing and processing, ATM driving, POS driving, Visa, MasterCard gateway operations
- Knowledge of any card and payment middleware systems is an asset (for example Base24, Postilion, Vision+, Arksys, ITM, etc.)
- Professional and international working environment
- Opportunity to advance professionally
- Competitive salary package
Euronet is an industry leader in processing secure electronic financial transactions. The Company offers payment and transaction processing solutions to financial institutions, retailers, service providers and individual consumers.
Our business segments are able to accept and distribute funds for virtually any digital or cash transaction on a global scale through connections to banks, card networks, alternative payments, digital wallets, leading brands and retailers as well as our physical networks of ATMs, POS terminals, and money transfer locations.
Subsidiaries: XE.com · Ria Money Transfer · HiFX · La Nacional · epay UK · YourCash UK & Ireland · La Nacional Corp · Euronet Telerecarga
Balans karijere i privatnog života
Iskustvo o radu
CL1 System Analyst
Dobre kolege, mogućnost da se nauči dosta toga o procesingu. Team buildinzi svaki drugi mesec. Kursevi za zaposlene preko 1 godine. Godišnji bonus, pribatno zdravsteno. Test posle 6 meseci probnog rada generalno opterećuje, ali realno posle 6 meseci učenja traže se osnovne stvari koje se lako savladaju za tih 6 meseci i menadžmentu nije cilj da iko ode ako u njega investira 6 meseci.
Radni prostor bi mogao da bude bolji, kad je već hibridni model rada obavezan, odnosno dolazak u kancelariju određenjm danima. Usklađivanje zarada zbog rasta cena je bilo pre par meseci, ali ne bi bilo loše da se ponovi.