Technical Support Engineer

Are you passionate about solving technical challenges and ensuring seamless digital payment experiences worldwide? Way4Services is hiring a mid-level Technical Support Engineer with experience in fintech to join our global team. You’ll work on advanced payment solutions used by leading financial institutions around the world, ensuring reliability and high performance of mission-critical systems.

What You’ll Do:

• Troubleshoot client issues and provide on-call technical support.
• Work with client IT teams to resolve configuration and performance challenges.
• Analyze logs, SQL data, and application code to identify and fix problems.
• Collaborate with R&D to report and resolve product issues.
• Ensure service quality and compliance with SLAs.

What We’re Looking For:

• Experience in technical support (application or system level), ideally in fintech or payment systems.
• Strong knowledge of SQL/PL-SQL, databases, and basic networking (TCP/IP).
• Unix knowledge is a strong advantage.
• English — upper-intermediate or higher.
• Fluency in Russian or Spanish is a plus.
• Analytical mindset and solid problem-solving skills.

Why Join Way4Services:

• Global exposure: Work with international teams and clients across multiple regions.
• Fintech expertise: Build experience with digital payment systems and high-load environments.
• Continuous learning: Access professional development programs, certifications, and language training.
• Collaborative environment: Join a diverse team that values technical excellence and mutual respect.
• Competitive package: Receive a market-aligned salary, flexible work arrangements, and opportunities for growth.
• Additional benefits: Voluntary health insurance, meal allowances, and regular corporate events.

If you’re ready to take on challenging technical tasks, grow your expertise in fintech, and contribute to global payment innovation - we’d love to hear from you!