Job listing has expired.

Technical Support Specialist

Nimble Software Systems Inc.



We are looking for:

Technical Support Specialist


We are the Serbian branch office of a US based Software Development company who specialize in providing web based Workforce management solutions.Our team is young, dynamic and extremely talented. We range from recent graduates through to experienced senior staff. Whilst focused on delivering high quality solutions, we provide a friendly and relaxed working environment.

Reporting directly to the Support team lead, the Technical Support Specialist will work with the Support team and the Quality Assurance team in assisting our products end users with any technical or functional issues they may have.  

Work duties:

  • Handling tickets, live chat and phone calls with customers
  • Responding to general inquiries about our software
  • Troubleshooting and resolving technical issues clients may experience with the use of software
  • Assisting the Quality Assurance team in the testing of our software
  • Helping customers with the registration, initial setup and/or software use

Required Skills:

  • Excellent (as good as native) knowledge of English, both in written and verbal form
  • Technical background, combined with excellent analytical skills
  • Experience in providing technical/customer support
  • Good at multitasking
  • Strong problem solving skills
  • Strong communication and teamwork skills
  • Basic knowledge of Android/iOS systems

Desirable Skills:

  • Sales experience
  • Experience with scheduling, payroll, project management, HR or CMS software 
  • Experience with, Zendesk, Intercom, RingCentral or LiveChatInc 

Deadline for applications: 26.09.2019.

Job listing has expired.
Copyright © 2020 :: Sva Prava Zadržana :: ::
Made with in Subotica.

Postavi pitanje poslodavcu

Prosledićemo tvoj upit poslodavcu samo ako je u vezi sa oglasima za posao na našem sajtu, apliciranjem na iste, praksom u datoj kompaniji i slično.
Čim dobijemo odgovor, poslaćemo ti ga na e-mail.
Neuspešno urađena operacija
Prijavi se u svoj nalog
Zaboravljena šifra?

Nisi registrovani korisnik? Napravi nalog ili se prijavi putem društvenih mreža.

Prijava putem društvenih mreža
Facebook LinkedIn Google

Kontaktiraj nas

Tvoja poruka će biti prosleđena timu, a ne poslodavcu.