Technical Writer

MSG Global Solutions South East Europe d.o.o.

Belgrade

Beograd: Omladinskih brigada 90g

04.08.2020.

Agile intermediate

We are currently seeking a Technical Writer to join our team in Belgrade. The candidates who show the best fit for this position will have an opportunity to work on international projects as part of our dynamic and proactive team.

What will you do?

Produce high-quality documentation that contributes to the overall success of our products
Work with internal teams (developers) to obtain an in-depth understanding of the product and the documentation requirements
Create and maintain the information architecture
Write easy-to-understand user interface text, online help and developer guides
Create tutorials to help end-users use a variety of applications
Study product samples and talk with product designers and developers
Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Gather usability feedback from customers, designers, and manufacturers
Revise documents as new issues arise

What are we looking for?

Proven working experience in technical writing of software documentation
Excellent knowledge of spoken and written the English language
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Ability to deliver high-quality documentation with paying attention to detail
Preferable knowledge of Eclipse and DITA tools
Basic understanding of agile methodology & main artifacts
Bachelor or Master studies degree of Information Technologies, Computer Science or equivalent
Ability to translate customer needs into appropriate solutions
Ability to work either independently or within a team
Self-motivation, productivity, and flexibility with good analytical problem-solving capabilities
Willingness and ability to travel when required

What do we offer?

A challenging and multi-cultural working environment in experienced teams with open access to a mentor for ongoing interaction and support
Boost the development of your career in both functional and technical directions by comprehensive advanced education and certificates
An attractive and competitive salary package, employee benefits and flexible working hours
International exposure, internal and external training, and certifications to help you to further develop your talents
Access to innovative and emerging technologies
A team in which the core values are collaboration, thought leadership and entrepreneurship

About msg global solutions

msg global solutions is a systems integrator, software development partner and managed services provider focused on SAP solutions for accounting, finance, regulatory reporting, performance management, customer experience and IoT. Operating from offices across the globe and growing, our expert teams help clients achieve operational efficiency and improve decision-making capabilities. While the heart of our expertise is in the financial services sector, our solutions are utilized in a wide range of industries.