Technical Writer

Hello! Are you ready to Work from Home and transform your career?

We're looking for a Technical Writer to join the engineering team at Modus. Want to help our client’s build awesome solutions to accomplish their goals and vision? Are you interested in working from home with some of the best talent on the planet? Then keep reading.

About You

You love helping and supporting teams to build great software. You have a primary focus on working on preparing the documentation about the project/solution for both internal and external stakeholders based on priorities.

You have 4+ years of experience as a Technical Writer or in a similar role. You have worked with teams before on large and demonstrable projects. You have great experience in planning, shaping, developing, and publishing content for multidisciplinary teams. You have interviewed/worked with subject matter experts (SMEs) to understand, articulate and document both user facing and technical product information. You are also proficient with Markdown and GitHub repo management (planned documentation stack is to be managed via both). Experience in an Agile/Scrum development methodology is a must.

Prior experience as a technical writer in long term durations for a technical/web delivery product is considered a plus. Technical background/knowledge is preferred to assist with vendor/internal process oriented documentation, alongside user facing content that can get fully technical. Experience with Jira, Confluence or Atlassian tools in general is also a nice-to-have.

You have no problem prioritizing and multitasking with minimal supervision. You work independently, researching products and determining the clearest and most logical way to present information to different audiences.

You love learning. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are a self-driven, self-learner willing to share knowledge and participate actively in your community.

Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST morning hours daily. For this specific client Full CET alignment is also required. In addition, reliable high-speed internet is a must.

Things You Might Do

Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

You will primarily be responsible for producing high end user facing documentation which include both non-technical and technical audiences – with the goal to improve the success of our Client’s product and minimise the feedback cycle by maintaining a well-nourished comprehensive documentation stack to compliment the product

Effectively manage the documentation stack and deliver user-focused documentation

Work closely with the development team, support teams, and other stakeholders to create and maintain high-quality documentation

Engage, collaborate and be proactive with stakeholders to address content gaps, respond to direct customer feedback on documentation, and promote continuous improvement of the documentation experience to keep it nourished beyond the on-going update needs

Give back to the community via open source and blog posts

Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide

Interact directly with internal and external clients to represent Modus and its values

Why Modus Create:

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you become a contractor we offer:

• Competitive compensation
• 100% Remote work (could vary according to the client's needs)
• Travel according to client's needs
• The chance to work side-by-side with thought leaders in emerging tech

Do you have what it takes? Apply today!

About Modus

Modus Create builds customer-centric products, processes, and platforms to help businesses succeed in the digital economy.

Our global team of strategists, designers, and developers have helped the world’s biggest brands such as Burger King, Kaplan, AARP, PBS, and Time Inc deliver powerful digital experiences to their clients.

Founded in 2011 with HQ in Reston, Virginia, Modus has employees all over the world. Our culture is inspired by the open-source ethos with an emphasis on continuous learning, collaboration, and autonomy. Modus has been recognized as one of the fastest-growing private companies for 6 years in a row by Inc. magazine, and two years in a row by the Washington Business Journal. FlexJobs rated Modus as a top company for remote work.

Based on the model of an open source team, Modites work remotely, and are located across the globe. That’s allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conference and MeetUp talks, demonstrate our commitment to sharing what we’ve learned.

We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.

Modus Create is committed to creating a diverse environment, and each of us contributes to inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.