Technical Writer
Novi Sad
WE ARE HIRING AGAIN!
WolkAbout is looking for a talented Technical Writer to join our team. As a Technical Writer, you will actively gather information from our Development and QA team in order to understand all aspects of our product, so you can accurately create and organise technical documentation for internal and external use.
WHO WE ARE
Founded in 2013 by a team of veterans in the industrial automation and software development industry, WolkAbout is one of the pioneering Industrial Internet of Things companies. We’ve built a complete IoT application enablement platform and user-friendly tools to allow system integrators, product and service providers to develop and rapidly bring industrial-grade IoT applications to market.
With 50+ employees and headquarters in Prague, Czechia, a regional office in Arnhem, the Netherlands and a development center in Novi Sad, Serbia, WolkAbout is simplifying digital transformation journeys worldwide.
In WolkAbout, our tech writers typically:
- Plan, organize, write and edit User Guides
- Use screenshots, drawings, diagrams, animations and charts that increase users’ understanding
- Maintain a comprehensive vocabulary of technical terminology and documentation
- Analyse documents to maintain continuity of style of content
- Manage updates and revisions for the in-app content
- Review and edit internal and external documentation
- Act as the first line of customer support (respond to customer emails regarding our product and its functionalities)
What we need from you:
- English at proficiency level with excellent writing skills
- Proven experience working in a content writing position
- Ability to make docs easy-to-read-and-understood by a non-tech audience
- Excellent organisational skills and attention to detail
- Ability to multi-task, prioritise and manage time effectively
- A proactive mindset and ability to work collaboratively with other teams
- Ability to meet deadlines
- Experience with G-Suite
It would be awesome if you have:
- Proven experience working in a technical writing position
- Experience in the IT industry
- Experience with CMS platforms
- Experience with Markdown
WE OFFER YOU
- Company sponsored domestic and international conferences, workshops and education
- Friendly and dynamic environment for personal and professional development
- Competitive salary
- Flexible working hours
- Opportunity for creative and independent work, empowered to do your best
- Private health care package
- Fitness benefits and fun activities
If you are interested in our business and technology, we’d love to hear from you! Please send us your CV.
Join our team as we create smarter tomorrow!
wolkabout.com
Deadline for applications: 23.07.2019.
