Zoho Consultant

Novi Sad

TechBear is a Zoho partner and we help our clients implement and customize various Zoho apps. The consultant would act as the delegated person for our clients on their ongoing Zoho work. In other words, one would be responsible for client contact, defining the tasks, and working with the rest of the TechBear team in order to find the best possible solution. The consultant would also act as a medium in the company, meaning maintain the workflow, ensure the continuation of progress, and manage communication between our clients and the TechBear team. Other requirements include checking the quality of all completed work to ensure we are meeting client requirements and client satisfaction. Prior Zoho experience and knowledge is a major advantage but more important is a desire to learn as you go and be able to independently find solutions.

Requirements

• Organizational skills
• Time management skills
• Must be a team player
• Confident in all forms of communication in English
• Experience in customer service (preferably 1+ years)
• Strong in multi-tasking

Ideal Candidate would have

• Zoho experience with CRM and other applications, or willing to learn.
• Familair with databases and migrating data, or willing to learn.
• WordPress front end/back end basic skills, or willing to learn

Tasks

• Receiving and making calls
• Contact with clients via email or phone
• Constant communication with client and TechBear's Development team

Benefits

• Obtaining new management skills
• Encouraging environment with room for mistakes
• Great team atmosphere
• Dynamic working space in the city center
• Team building events bi monthly
• Food & drinks
• Competitive pay

Deadline for applications: 25.05.2019.