Beograd
Beograd: Savski nasip 7
07.10.2025.
Job Opening: Call Center Agent
Due to the expansion of our operations, we are looking for a reliable and communicative person to join our team as a Call Center Agent. If you speak English at a high level and appreciate clear and structured work, we encourage you to apply.
Job Requirements and Details:
- Working hours: 10:00 AM – 6:00 PM, Monday to Friday
- Required knowledge: English language – advanced level (spoken and written)
- Workplace: your choice – from home or in-office (first week of training takes place in the office)
- Job description: providing information to users, basic online research, and delivering accurate responses
- IT background is an advantage
What We Offer:
- Supportive and collaborative team environment
- Opportunity for professional growth and knowledge development through hands-on work
- Flexible work location – the option to work from home or from the office
- Weekends off and fixed working hours
Upoznaj kompaniju
The company was founded in 2001 and employs more than 300 IT professionals with top industry certifications. Through our partnerships with global technology leaders, including Microsoft, IBM and EMC we offer premium IT products, professional services and expertise in design, development and integration of systems and applications. Over the years, our portfolio has grown to include DWH, ECM, CRM, ERP consulting, cloud & mobile software development, networking, virtualization, data migration, infrastructure software solutions and other services.
Our achievements:
· 5M+ telco users on different platforms
· We are a premium content provider for more than 80% of the banks in Serbia
· 40 public institutions use our solutions and services
· 20+ TB of consolidated data and 8M customer profiles stored in our data warehouse
· 100+ successful data center implementations region wide
· 0 % rate of unfinished projects
· 15K+ patients registered in our Health Information Systems
· Our team works around-the-clock to keep our clients' infrastructure up and running 24/7.
Selection process:
The selection process in our company takes place through several phases. After receiving an application for an open position, our recruiters will contact you to schedule the first interview through which you as a candidate will get to know our company better, and we will have the opportunity to hear more about your previous work experience. After the initial interview, you will go through our assessment which consists of a logical ability test and a personality test. After obtaining the results, we organize a technical interview with members of our Hiring team, with whom you will go through the terms of the position and specific knowledge required, and depending on the position applied, we can organize a technical test as part of the second phase of the selection process. The last round of the selection process involves an interview with the sector manager, after which we send an offer to the candidates. During the process, you can get all the information from our dedicated recruitment team.
If there is currently no open position you are interested in, you can always apply to our candidate database on the Comtrade career page.
Menadžment kompanije
Beneficije
Balans karijere i privatnog života
Timska atmosfera
Zadovoljstvo projektima
Mogućnost napredovanja
Iskustvo o radu
QA Tester (Junior)
Pozitivno
Kompanija pruža dobre mogućnosti za učenje i razvoj, naročito na juniorskim pozicijama. Postoje obuke, kao i jasno definisani procesi rada. Timovi su strukturirani, a kolege spremne da pomognu i prenesu znanje. Radna atmosfera je profesionalna, a balans između privatnog i poslovnog života je solidan.
Zamerke
Povremeno se dešava da komunikacija između timova bude otežana zbog složene hijerarhije. Takođe, napredovanje može biti sporije ukoliko se ne ističeš jasno i konstantno.
Graphic Designer
IT Consultant
IT Specialist
Project Manager
QA Specialist
Software Developer
Software Engineer
System Engineer
IT Help Desk / Support
Network Engineer
Database Administrator
Preporuke se učitavaju...