Business Analyst

As the Innovative and Global IT Service Provider focused on banking digitalization, we are establishing and growing a dedicated team which will passionately lead and deliver excellence with its clients.

Within Intesa Sanpaolo Group, our IT company has teams in Croatia, Serbia, Slovakia and Italy, joined together in developing, implementing and maintaining solutions for all our international banks.

We are starting an exciting banking transformation throughout the central and eastern Europe, and hence we are looking for a teammates:

• Who are passionate IT professionals
• With whom we can reach big milestones
• With whom we can share successes and challenges on this exciting endeavor
• In essence, … quality people

We are searching for

BUSINESS ANALYST

in Belgrade, Serbia

You will be responsible for analysis of business requirements, proposing, discussing, and defining adequate functional solutions in alignment with defined business needs and other related processes and solutions. Business Analyst should provide deep functional expertise in the work planning, standards, processes and change management.

An understanding of user centered design, empathy for end users of the product and the ability to effectively gather customer pain points and identify solutions is critical. Deep product knowledge must be developed in order to serve as the product expert for all stakeholders.

• Experience in definition and analysis of business requirements for application changes/improvements
• Experience in projects of implementation or replacement of large-scale application solutions, being involved in functional/business GAP analysis
• Analytical skills, oriented to find/provide optimal solutions to address business requirements
• Willingness to learn and document various business scenarios and processes mapping them with adequate functionalities of application
• Basic understanding of typical application architectures, data flows, flowcharts and diagrams, application development and maintenance related processes
• Ability to manage multiple initiatives simultaneously in fast-paced environment
• At least 2-5 years working on the positions requiring listed skills, preferably in the complex systems and large organizations

• Advanced in English, written and spoken
• Good in interpersonal and communication skills
• Highly proactive, independent, and self-organized
• Energetic and cooperative team member, with good problem-solving skills
• Motivated and flexible
• Familiar with processes and products in financial industry (which will be considered as advantage)

• Discover and learn new products and processes related to different Banking areas
• Get involved in international projects related to implementation/upgrade of Core banking solutions
• Conduct GAP analysis between existing and new system, proposing and achieving optimal resolution
• Define/analyze business requirements for implementation of new or change of existing functionalities
• Propose improvements to meet clients’ needs in the most efficient way

• Our devotion to excellence - setting ourselves the goal of continuous improvement, forward thinking, anticipating challenges and fostering creativity
• Agility and proactive responsiveness to changes, always welcoming new ideas
• Culture of sharing knowledge and never-ending learning experience, led by our highly skilled senior experts
• International presence – projects with multicultural teams, working for different business markets
• Reliable, open and supportive team atmosphere – both in our formal and informal activities
• High sense of integrity - pursuing our goals with honesty, fairness and responsibility, recognizing and rewarding merit