Business Process Analyst

The Business Process Analyst is primarily responsible for identifying and documenting business and non-business processes. 

Under the direction of the Risk & Compliance Manager, the Business Process Analyst will organize process analysis meetings with various departments to document process flows and assist in recommendations for process improvement.

Key Job Responsibilities:

• Lead in individual and cross-functional efforts to identify, understand and document business or non-business processes across all company locations (US, Serbia, Malta, etc.)
• Lead in the analysis of process flows to provide recommendations for process improvement.
• Lead in the development, training, and support of automated workflows
• Lead in the identification and creation of statistical reporting functionality for process participants
• Lead in the creation, management, and execution of process implementation action plans
• Keep informed of company and departmental policies.
• Other duties as assigned.

Key Skills:

• Bachelor's or associate degree in a technical or business discipline preferred.
• Six Sigma training preferred.
• 2-5 years’ experience in identifying process areas of business that are underperforming.
• 2-5 years’ experience working with cross-functional, problem solving, process improvement teams.
• 2-5 years’ experience working with automated workflows and business process modeling concepts.
• WorkflowGen or automated workflow design experience preferred.
• Ability to interface effectively with all levels of employees/management.
• A high degree of self-motivation and professionalism
• Document writing skills required.
• Excellent verbal and written communication skills
• Exceptional with Microsoft Visio and proficient in Microsoft Office including SharePoint.
• Fluency in written and spoken English.

This is an exciting opportunity to work with a highly innovative and creative team, in a great working environment using the latest technologies and methodologies. A competitive salary and benefits package will be offered to the right candidate.