CRM-Dynamics Servicing Implementation Specialist (.NET)

CREATEQ

3.4

Work from home or office in Niš, Kragujevac or Belgrade

online intervju

13.12.2023.

Oglas dostupan i osobama sa invaliditetom

.NET C# CRM intermediate senior

createq.space

Createq

createq.space

We are looking for

CRM-Dynamics Servicing Implementation Specialist (.NET)

Let us introduce ourselves

Createq Group is a Swiss software company with more than 20 years of experience with clients from different industries. Currently, we have more than 300 members spread across 5 countries! Our Software engineers use state-of-the-art technologies, products and frameworks and our expertise spans the latest technologies in Java, .NET, PHP, Mobile, Web and many more.

Sounds good, let's continue!

This is
what you’ll do:

Implementation of the CRM-Dynamics Servicing Module as a part of the Platform Team within our organization, with a strong focus on platform and platform enablement

Collaborate with cross-functional teams to understand business requirements and translate them into scalable solutions on the CRM-Dynamics platform. Identify opportunities to leverage platform capabilities and features, as well as .NET development, to enhance customer servicing processes

Possess deep knowledge of CRM-Dynamics platform functionality, customization options, and integration capabilities. Provide guidance and support to the development team in configuring and customizing the platform using .NET technologies to meet business needs

Work closely with stakeholders to analyze business processes, identify gaps, and design optimal solutions using the CRM-Dynamics Servicing Module and .NET development. Recommend best practices and industry standards for system configuration, customization, and .NET coding

Stay up to date with the latest CRM-Dynamics platform releases, updates, and industry trends. Identify opportunities for process optimization, automation, and improved customer experiences within the servicing module, utilizing both CRM-Dynamics and .NET capabilities

CRM Administration - manage the day-to-day administration of the MS-Dynamics CRM solution

CRM Development - expertise in customizing and extending the functionality of MS-Dynamics CRM

Data Management - responsibility for maintaining data integrity within the CRM solution

What
are we looking for:

4+ years of experience
Excellent verbal and written communication skills in English
Proven experience in implementing CRM systems, with a focus on the CRM-Dynamics Servicing Module and .NET development
Strong knowledge of CRM-Dynamics platform capabilities, including customization, workflows, business rules, and integration options
Proficiency in .NET development, including C#, and related frameworks and technologies
Familiar with event-driven architecture patterns
Excellent problem-solving skills and the ability to analyze complex business processes and translate them into scalable solutions using both CRM-Dynamics and .NET
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
Ability to work independently and proactively, with a strong sense of ownership and accountability
Relevant certifications in CRM-Dynamics, .NET development (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: .NET Developer) are preferred
Join our team and play a pivotal role in driving the successful implementation of the CRM-Dynamics Servicing Module, utilizing both CRM-Dynamics and .NET development skills to deliver exceptional customer service and enhance overall business performance
Bachelor’s degree in computer science, Information Systems, or a related field
English fluency

Working conditions?

We'll let our benefits
program
speak.

Family
Care

Private health insurance for you and your family. New moms get fully paid maternity and all parents enjoy free days on important dates like the 1st of September. To make your future carefree, we'll set you up with a private pension fund as well.

People Oriented
Culture

Happiness is the most important thing for us. With Createq you'll be able to travel with your team to the client countries - Switzerland, Germany, UK... Enjoy local events such as team buildings, different sports groups and even events for your family.

Constant
Learning

We'll support your mission for knowledge with a dedicated education budget. Explore conferences or online courses you wish to take. Attend internal education sessions from senior colleagues who are ready to pass on their tips and tricks.

Hybrid
Workplace

Choose to work from home or come by the ofﬁces in Niš, Kragujevac and Belgrade. There will be snacks, fun ofﬁce events, and did we mention cake day? However, if you want to work from home we'll support you with the tech equipment you need.