Oglasi za posao Client Business Consultant

Job listing has been deactivated.

Client Business Consultant

enjoy.ing software engineering d.o.o.

3.7

Beograd

01.01.2020.

SQL Jira Confluence intermediate

Enjoying

enjoy.ing is a Swiss based engineering company, with headquarters in Zurich, gathering internationally experienced teams of engineers in Belgrade, Niš and Kragujevac.

We enjoy software engineering! Do you?

If you are looking for creative and challenging international projects, excellent working conditions, training and development opportunities, pure professionalism with a handful of positive spirit and…

You are a team player with open and friendly personality and would like to work as:

Client Business Consultant

You will:

Lead initial business analysis on reported incidents
Confirm that the reported issue is an incident and not a new functionality request
Work with customers and/or squad developers to identify issues’ cause and advising on solution
Check reported defects against product documentation
Ensure that all relevant test data (description, affected version, test steps, acceptance criteria, etc.) are provided by customer
Document relevant data related to reported defects so that definition of ready gate is met
Support customers in parametrization of software product
Address incidents to squads, track progress and be in charge of coordination of incident fix (hotfix) delivery

Our offer:

A chance to be part of casual but highly professional international environment
Opportunity to learn from experienced colleagues, including internal knowledge sharing sessions
Competitive compensation depending on experience and skills
Private pension and medical insurance
Professional and soft skills trainings and education
Awesome referral fees
Sports, team buildings, conferences and events
Modern and cozy offices in New Belgrade, Niš and Kragujevac, cakes and fresh fruits…
Possibility to travel abroad
Work – life balanced schedule
Respect and support to your professional, family and personal goals

You have:

Profound knowledge of DBAN solutions
Proven experience as Business Analyst / Product Engineer
Experience with JIRA and Confluence
Excellent SQL skills
Ability to communicate with customer in English and potentially German
Ability to prioritize and manage multiple open cases at one time
Ability to deal with demanding customers
Perfect communication skills, interpersonal and customer care skills

Working location: Belgrade

Sounds interesting? Then you should join enjoy.ing!

We really appreciate your interest in our company, but please note that only short-listed candidates will be contacted.

Enjoying

Deadline for applications: 01.01.2020.

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