This role works directly with the Sr Test Analyst and is responsible for ensuring the adequate testing of all fixes and new functionality on the Community. The person in this role may also be required to create and maintain scripts to ensure the quality, performance, and usability of community features, for full regression as well as post-release scenarios – to be executed manually or via automation.
Execute test plans, test cases and other test artifacts – such as creating test data - for all Community features and releases as directed by the Sr Test Analyst or Head of Community Development and within assigned deadlines
Execute and evaluate test cases and report test results.
Hold and facilitate test plan/case reviews with business analysts, and development team.
Ensure that assigned features meet functional and design specifications and requirements
Isolate, replicate, and report defects and verify defect fixes.
Identify opportunities for improvements in Community features through user acceptance testing.
Flexibility to work evenings and some weekends to support releases outside of core business hours.
Other duties as assigned.
Job Level Specifications:
Experience working with Verint or similar web platform
Experience with distributed source control (e.g. GIT)
Experience with test automation tools and coding (e.g. Selenium, GitLab, or similar)
Expertise in mobile technologies and responsive design
Experience working within Agile development methodologies
Experience with social media, technical communities
Ability to work with teams distributed regionally
Typically 5+ years with bachelor's or equivalent.
Education and Certification(s):
BA degree or comparable work experience
Strong experience with QA methodologies, processes, and tools
Experience with cross browser and cross device testing
Strong understanding of test case creation, execution concepts and best practices
Strong understanding of web technologies and concepts
Integration testing and end-to-end testing experience
Excellent written and verbal communication skills
Demonstrable history of learning new technology
Strong analytical skillsc
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
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