Engineering Manager

We’re hiring an Engineering Manager to lead one or more of our high‑impact, cross‑functional product‑development teams. Our engineering organization centers on teams aligned to domain‑specific work‑streams, supported by a dedicated Platform Engineering group. As part of our fast‑scaling engineering organization, you’ll play a key leadership role in developing both the people and the systems behind the products that matter most to our customers.

Reporting to a Director of Engineering and collaborating closely with Product, Architecture, and other engineering leaders, you will be accountable for your teams’ outcomes and for shaping the engineering ecosystem - fostering quality, high‑performing teams and a smooth flow from concept to production. You will help shape a strong team culture rooted in ownership, collaboration, and continuous improvement - supporting engineers to do their best work and teams to deliver real value at speed and scale.

Who We Are

Pollard Digital Solutions - Europe is a full-solution supplier of lottery management and iLottery technology for lottery markets. We’re a division of Pollard Banknote Ltd - a leading partner to 60 lotteries worldwide, known for high quality instant ticket products, licensed games, retail merchandising solutions, and innovation. Established in 1907 and headquartered in Winnipeg, Canada, Pollard Banknote is publicly traded on the Toronto Stock Exchange (PBL).

Our objective is to deliver the most innovative solutions that will render industry-leading returns to good causes in an ethically responsible way. We pride ourselves on a collaborative and inclusive workplace - where creativity, team spirit, and respect are core to how we work.

What We Offer:

• A truly collaborative and supportive working environment
• Modern office space with on-site parking
• Private health insurance
• Coverage for medical treatments outside of Serbia
• Learning and development budget
• Profit sharing – every role plays a part in our success
• Budget for sports activities
• Team-building and social activities
• Employee referral bonuses
• Hybrid work environment
• Additional employee perks

What You’ll Do:

• Lead & grow 1–2 Stream‑Aligned teams: coach, mentor and empower engineers while delivering meaningful business outcomes.
• Foster continuous delivery & feedback loops: cultivate iterative delivery, rapid feedback and data‑driven learning to uphold quality.
• Shape the roadmap with Product & Architecture: collaborate to scope work, balance near‑term goals with long‑term sustainability and communicate trade‑offs.
• Drive engineering excellence: embed testing, observability, performance, maintainability and scalability into everyday work.
• Own delivery management and drive execution excellence: measure and optimize flow, remove bottlenecks and ensure predictable delivery.
• Scale & nurture the organization: hire, onboard and retain diverse talent, reinforce team health and foster an inclusive engineering culture.
• Champion cross‑team initiatives: partner with Platform to improve developer experience, reduce friction and support sustainable growth.
• Manage change & incidents: steer teams calmly through organizational shifts and production issues, protecting focus and morale.
• Engage stakeholders: maintain transparent communication, celebrate wins and align expectations across product, design and leadership.

Who You Are:

• An engineer at heart with a solid software development background; confident in technical discussions yet excited to multiply impact through others.
• A people-first leader who believes that great products are built by motivated, supported, and empowered teams.
• A system thinker who can balance tech debt, delivery velocity, and business value.
• A natural collaborator who values transparency, humility, and shared ownership.
• Comfortable navigating complexity and change, and helping others do the same.
• You understand and are passionate about the principles behind modern software delivery- such as continuous integration, rapid iteration, and scalable architecture - even if you're not the one implementing them day-to-day.
• You lead with empathy but aren't afraid to challenge and hold teams to high standards.
• Collaborative by nature - you enjoy working across teams and functions to solve problems and drive outcomes

What You’ll Need:

• 2+ years of Engineering Manager or similar experience and 7+ years overall in software engineering.
• Proven success leading autonomous, cross-functional product engineering teams, ideally with hands-on experience applying Team topologies in a scaling environment.
• Solid understanding of modern cloud architectures, automated testing, DevOps and CI/CD pipelines.
• Track record of hiring, coaching and retaining engineering talent and developing high-performing, collaborative team dynamics.
• Experience working in agile, iterative development environments.
• Ability to align engineering execution with product and business goals.
• Excellent written and verbal communication and stakeholder management skills.

If you’re looking to join a company where your technical skills and ideas can make a meaningful impact, we’d love to hear from you. Apply today and let’s build something incredible together.