We are seeking a motivated candidate to fill the role of:

Digitec Galaxus AG operates the two online shops digitec.ch and galaxus.ch. digitec is the Swiss online market leader in the IT, consumer electronics and telecommunications sectors. Galaxus is the largest online department store in Switzerland, with a growing number of new sections such as "Household", "Do it + Garden", "Living" and "Sports". The mission: Galaxus and digitec offer access to extraordinarily broad, detailed and continuously updated product ranges. The consistently low, constantly updated prices as well as the fast and reliable online shops enable a unique and comfortable shopping experience - regardless of time and place. The focus is on consistent customer orientation: short delivery times, personal and competent advice by telephone, e-mail or in one of the ten branches, as well as transparent and comprehensible communication.

YOUR TASKS

• Acting as the point of contact related to IT inquiries for the Belgrade Service Centre
• Equipment warranty administration and repair coordination
• Administration of system access and software licences
• Equipment preparation and issuing for all new hires in the company
• Responsible for setting up and relocating workstations in the company
• Troubleshooting and smaller hardware and software repairs
• Responsible for equipment tracking, issuing, and discharging, as well as coordinating with all functional departments in Belgrade
• In charge of equipment purchases and international delivery coordination
• Inventory administration including quarterly inventory count and reporting
• Managing building access permissions
• Additional IT related tasks

OUR OFFER

• Working in a competent, dynamic, and motivated team that advises and supports you in your work and makes it easy for you to grow beyond yourself
• A numerous amount of employee activities inside and outside of our four walls
• The opportunity to work on your personal development
• The 13th month pay
• 25 days of paid leave per calendar year

REQUIREMENTS

• High school degree or higher (IT related fields preferrable)
• Competency relevant experience in similar role 1-3 years
• You feel comfortable communicating in English. German would be an advantage
• IT administrative knowledge of the following:
  • Client Administration
  • Windows 10
  • Office 365 (including Teams, Sharepoint Online and other services)
  • Network Engineering (Cisco, Ubiquiti)
• Personal characteristics:
  • Good communication skills
  • Problem solving mindset
  • Analytical and logical thinking
  • Good reporting skills
  • Innovative and full of ideas
  • Enjoys process optimisation and automatisation
  • Has interest in new technologies and computer equipment 

We would like to get to know you all, but due to the number of applicants, we are unable to do so. Only candidates who have passed the preselection process will be contacted.

GOOD LUCK!!!