Job listing has expired.

IT Helpdesk Engineer



TeleSign is a communications platform-as-a-service (CPaaS) company, founded on security.

Trusted by the world’s leading websites and mobile applications, our suite of easy-to-integrate APIs and SDKs uniquely combines data intelligence with messaging communications to enable businesses to more effectively engage customers, keep accounts secure and prevent fraud.


Key responsibilities

  • Support all employee on-boarding activities including configuring, equipment, installing software, setting up email/telephones, VPN accounts and other services, setting up accounts and access rights based on role, providing employees office access.
  • Recovery of company assets, account management, organizational manager support for departing employees.
  • Maintenance and support of office file servers, server room, office networks and shared equipment (i.e. printers, wireless access points, office security system, etc.).
  • Provide support and troubleshooting to local and remote staff for all aspects of IT.
  • Working with other operations staff (systems administrators, network engineers, DBAs) when necessary to insure TeleSign staff have the equipment, software and access to perform their jobs productively.
  • Identifies diagnoses and resolves issues for users of the TeleSign internal systems and applications, personal computer software and hardware, local network, the Internet, and new computer technology; communicates solutions to end-users.
  • Maintains asset and software inventory. Works with TeleSign Operations management and Finance to acquire new assets based on approved budgets and approved needs.
  • Obtains quotes and places orders with vendors/providers to acquire equipment and software in support of staff and Operations needs for data center equipment.
  • Diagnoses and resolves end-user network or local printer problems, PC hardware problems and e-mail, Internet, VPN, and local-area network access problems.

Essential Requirements

  • IV/VI Degree in Computer science or equivalente
  • 1-3 years of experience with managing and administering O365.
  • 1-3 years of experience with Windows 7/8, Active Directory, Microsoft Outlook and Microsoft Office.
  • Active Directory management and administration.
  • Experience installing supporting Cisco AnyConnect VPN client.
  • Experience with managing and administering Cisco VOIP phone system (Vocalocity).
  • Working knowledge of VMware Linux Workstation and Mac.
  • Experienced supporting major PC components i.e. desktops, laptops, printers, PDAs, monitors.
  • Experienced in one or two technologies not commonly supported i.e. networking support, telecom, video teleconferencing.
  • Experienced working with the JIRA ticketing system.
  • Excellent customer service skills.
  • Ability to perform general maintenance duties including but not limited to, basic repair duties, moving of employee work stations, etc.

Preferred Qualifications

  • Experience with VOIP – SIP, RTP.
  • Experience with virtualized environments.
  • Experience with SAN / NAS environments.

We are offering

  • Good compensation - Competitive € salary plus benefits package.
  • Development opportunities.
  • Challenging but also a friendly working environment.

Join our team, send your application in English language electronically.
Only short listed candidates will be contacted.
All applications will be handled with absolute confidentiality.



Job listing has expired.

Upoznaj kompaniju Telesign

  • Leaders in Digital Identity and Programmable Communications

    TeleSign connects and protects online experiences with sophisticated digital identity and programmable communications solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications.

    TeleSign specializes in building identity and communication solutions that support the entire customer journey. Our verification solutions provide onboarding protection for the largest platforms in the world, enabling them to grow securely across the globe. Our digital identity solutions use data science and machine learning to protect transactions and help platforms gather more information about their users. Finally, our communication solutions help platforms engage directly with their users, cultivating a more valuable user over the entire customer lifecycle. With world class solutions, TeleSign acts as a trusted advisor for some of the most dynamic and exciting global platforms. Our collaborative environment stresses an entrepreneurial mind that puts customers first. Are you ready to work with an international team and change the future of tech?

    Pogledaj profil kompanije
  • Prosečna ocena
    na osnovu 11 recenzija
    Mogućnost napredovanja
    Balans između karijere i privatnog života
    Utisak o radu u kompaniji na poziciji Junior Software Engineer
    Najnoviji utisak

    Pozitivna iskustva o kompaniji:

    Timska atmosfera, svi su se ponašali prema meni kao da sam tu već 5 godina a ne mesec dana.

    Zamerke kompaniji:

    Ponekad se činilo da ljudi koji nemaju previše veze sa programiranjem se mešaju u stručne stvari.

  • Pozicija
    Prosečna neto zarada
    Min Max

    IT Help Desk / Support
    1 plata
    1100 EUR / mesečno
    1100 1100

Copyright © 2021 ·
Made with in Subotica.
Sadržaj sajta je u vlasništvu kompanije HelloWorld. Zabranjeno je njegovo preuzimanje bez dozvole.

Postavi pitanje poslodavcu

Prosledićemo tvoj upit poslodavcu samo ako je u vezi sa oglasima za posao na našem sajtu, apliciranjem na iste, praksom u datoj kompaniji i slično.
Čim dobijemo odgovor, poslaćemo ti ga na e-mail.
Neuspešno urađena operacija
Prijavi se u svoj nalog
Zaboravljena šifra?

Nisi registrovani korisnik? Napravi nalog ili se prijavi putem društvenih mreža.

Prijava putem društvenih mreža
Facebook LinkedIn Google

Kontaktiraj nas

Tvoja poruka će biti prosleđena timu, a ne poslodavcu. Ukoliko želiš da tvoj upit bude prosleđen poslodavcu, klikni na Pitaj poslodavca / Ask the employer.