Oglasi za posao IT Helpdesk Support

Konkurs je istekao

IT Helpdesk Support

P3 RS

4

Beograd

03.10.2020.

CAREER
AS UNUSUAL

P3 develops new business models, enable our customer to gain future sources of income and accompanies them in building up their skills.

P3 supports and empowers customer organizations to build robust structures to operate sustainably and grow in the future.

P3 provides end-to-end solutions in the field of security consulting and guarantees a seamless service and product rollout.

IT Helpdesk Support

Ref.Nr. 3471 | Location: Belgrade (RS)

Automotive

Banking & Insurance

IT & Media

Energy

Rail & Transportation

WHAT YOU'LL DO

1st Level Support
Receive phone and email to support customer requests
Prioritize tickets and administer our ticketing system
Document incidents and change requests
Maintain and update P3 Knowledge base
Service level agreement, monitoring and reporting
Preparing for Awareness calls and writing guides for users

WHO YOU ARE

If you are a problem solver, passionate about working as a part of a team, and you are committed to bringing innovative solutions, then this is the position for you.

University degree in Computer science, sales, economics or equivalent knowledge required
Technical background
IT support related experience is desirable
Able to understand IT services fundamentally in terms of its functionality
Advanced communication skills in English and preferably German
Advanced problem-solving skills and critical thinking
Excellent communication skills
Excellent time management and attention to details

GOOD TO KNOW

Competitive working conditions
Full time employment
Flexible working schedule and possibility to work from home
Personal and professional career development, and payed certifications
Private health insurance
Innovative projects with prestigious international customers
Team building activities to support team oriented culture
Friendly team of helpful colleagues where knowledge sharing is everyday routine
Coffee, Refreshments and Fruits

P3 Benefits Home Office

Home Office

flexible working schedule

Cofee, Refreshments and Fruits

Smart Work

Events and Team building activities

Networking and knowlegde sharing

Competitive working conditions

Personal and professional career development

Friendly team of helpful colleagues

Health insurance

Innovative projects with prestigious international customers

Sara Stavric
HR Manager Serbia
[email protected]

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