Konkurs je istekao.

IT Helpdesk Support

P3 RS

Beograd
03.10.2020.
P3 Group logo

CAREER
AS UNUSUAL

P3 develops new business models, enable our customer to gain future sources of income and accompanies them in building up their skills.

P3 supports and empowers customer organizations to build robust structures to operate sustainably and grow in the future.

P3 provides end-to-end solutions in the field of security consulting and guarantees a seamless service and product rollout.

IT Helpdesk Support

Ref.Nr. 3471 | Location: Belgrade (RS)

Automotive Banking & Insurance IT & Media Energy Rail & Transportation

WHAT YOU'LL DO

  • 1st Level Support
  • Receive phone and email to support customer requests
  • Prioritize tickets and administer our ticketing system
  • Document incidents and change requests
  • Maintain and update P3 Knowledge base
  • Service level agreement, monitoring and reporting
  • Preparing for Awareness calls and writing guides for users

WHO YOU ARE

If you are a problem solver, passionate about working as a part of a team, and you are committed to bringing innovative solutions, then this is the position for you.

  • University degree in Computer science, sales, economics or equivalent knowledge required
  • Technical background
  • IT support related experience is desirable
  • Able to understand IT services fundamentally in terms of its functionality
  • Advanced communication skills in English and preferably German
  • Advanced problem-solving skills and critical thinking
  • Excellent communication skills
  • Excellent time management and attention to details

GOOD TO KNOW

  • Competitive working conditions
  • Full time employment
  • Flexible working schedule and possibility to work from home
  • Personal and professional career development, and payed certifications
  • Private health insurance
  • Innovative projects with prestigious international customers
  • Team building activities to support team oriented culture
  • Friendly team of helpful colleagues where knowledge sharing is everyday routine
  • Coffee, Refreshments and Fruits
 
P3 Benefits Home Office flexible working schedule Cofee, Refreshments and Fruits Smart Work Events and Team building activities Networking and knowlegde sharing Competitive working conditions Personal and professional career development Friendly team of helpful colleagues Health insurance Innovative projects with prestigious international customers
P3 Recruitment Team

Sara Stavric
HR Manager Serbia
career.serbia@p3-group.com

Konkurs je istekao.

Upoznaj kompaniju P3 RS

  • Kompanija P3 je osnovana 1996. godine kao kompanija ćerka globalno prepoznatog, vodećeg tehničkog univerziteta. P3 je osnovan sa ciljem implementacije novog procesa sa fokusom na pružanje usluga klijentima od inovacije pa sve do implementacije. P3 grupa grupiše znanje eksperata iz različitih oblasti kako bi zadovoljili potrebe klijenata širom sveta.

    P3 ima približno 1000 zaposlenih na preko 20 svetskih lokacija.

    Rade u organizacijama i timovima na razvoju i primeni inovativnih rešenja složenih tehnoloških izazova.

    P3 je započeo svoje poslovanje u Srbiji 2006. godine. Danas se bave digitalnim uslugama.

    Njihov sektor digitalnih usluga pruža međunarodno savetovanje u oblasti menadžmenta i inovativne inženjerske usluge, kao i razvoj softvera na nivou preduzeća. Prateći kupce kroz ceo proces digitalizacije, nude uvid u tržišta, zahteve i iskustva kupaca, a zajedno sa njihovim kompetencijama u agilnom upravljanju projektima, prototipima i integraciji, mogu postići brza i prilagođena digitalna rešenja.


    Pogledaj profil kompanije
  • Prosečna ocena
    2.0
    na osnovu 5 recenzija
    Mogućnost napredovanja
    1.6
    Beneficije
    1.8
    Balans između karijere i privatnog života
    2.0
    Utisak o radu u kompaniji na poziciji Senior u Global IT
    Najnoviji utisak

    Pozitivna iskustva o kompaniji:

    Nema ih. Teraju iskusne a dovode potpune diletante. Toliko ne znaju da do skoro nisu smeli da rade za centralu u Nemackoj.

    Zamerke kompaniji:

    Sve sto cujete na razgovoru za posao je laz. Iskoriscavaju zaposlene.

  • Pozicija
    Prosečna neto zarada
    Min Max

    Software Developer
    1 plata
    1000 EUR / mesečno
    1000 1000

    UX/UI Designer
    1 plata
    1500 EUR / mesečno
    1500 1500

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