EyeSee uses the latest technology to make behavioral research accessible. By leveraging AI and ML, we are able to track people’s gaze direction and facial expressions through webcams. We also build gamified shopping environments to help our clients get reliable consumer and user behavior insights.
What started as a two-person startup in Belgium 8 years ago with the idea of revolutionizing the market research industry is now a multi-awarded innovative company of 120 with offices in Belgrade, NY, Paris, London, Mexico City, and Singapore.
Nowadays, companies such as Microsoft, Google, Twitter, Colgate-Palmolive, and dozens of others use our expertise and behavioral solutions. More specifically, we help them understand whether people see an ad (eye-tracking), their emotional reaction (facial expressions) and the impact on sales (through virtual shopping). Before EyeSee, companies mainly used (unreliable) surveys. Our solutions are also used for shopper/pack research, innovation, and e-commerce.
Since more than 90% of our team works in Serbia, key decisions are made here, and our employees have a big say in what we develop next – if there is a great idea, you can bring it to life very quickly. Our R&D team is very independent and owns their projects – you can engage in challenging projects, develop your skills, and see the real-life effect of your work.
We are on our way to becoming the No 1 Behavioral research company in the world – join us on this journey and grow with us!
Your role:
Your focus as an IT Product manager will be building and scaling current and future products developed by R&D team, in a high-paced Agile environment. This role is an exciting opportunity for someone who is driven to inspire innovation and build effective solutions within a rapidly growing company. The ideal candidate is interested in technology and market research, experienced in UI/UX design, follows tech trends, loves creating specifications/mockups, has no problem thinking outside the box, and uses both design thinking and critical thinking together.
Responsibilities:
- Uncover and understand stakeholder needs and translate them into requirements
- Clearly communicate requirements to the development team
- Understand, research, and follow trends in the industry and in general
- Support in designing, developing and managing activities from product definition & planning to development and release
- Support in generating R&D product strategy and roadmap
- Managing the product backlog and prioritizing them based on changing requirements
- Overseeing all stages of product creation including design and development
- Developing user stories
- Monitoring and evaluating product progress at each stage of the process
- Liaising with the product team and end-users to deliver updates
- Participating in daily meetings and product sprints
- Gathering feedback about product usage and prepare redesigning when required
- Answer incoming questions about R&D products and its capabilities
- Facilitate the creation and maintenance of product documentation together with IT Project Manager
- Working closely with IT Project manager, Tech director and Innovation Director
- Ability to work well with internal teams, including developers, engineers, quality assurance, data and insight.
- Report to Innovation Director
An ideal candidate would have:
- Bachelor's degree in computer science, business, graphic design, or a related field
- 1+ year of product management or related experience
- Knowledge of Scrum and Agile development methodology
- Familiarity with fundamental UX/UI (user-centered) principles
- Proven ability to solve problems creatively
- Ability to multi-task and manage project elements simultaneously
- Good interpersonal skills
- Proven ability to complete projects according to outlined scope, budget, and timeline
Bonus:
- Knowledge of standard design tools like Figma or Miro
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop is an advantage
- Interest in learning and sharing about new design trends and tools
- Understanding HTML and CSS is a bonus
We offer:
- Work in a fast-growing technology-driven company
- A dynamic and passionate team of young professionals
- Remote working mode and the possibility of working from comfortable working space in the heart of Belgrade
- 23 days of paid vacation
- Private health insurance for employees and their children
- Professional development training and soft skill workshops
- English conversation classes with a native speaker
- Spot bonuses and rewards
- Winter and summer team trips
