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IT Support Specialist
Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. At Bosch, we develop, examine and enhance new systems, components and technologies. Our aim is simple – improving lives. Bosch has been present in Serbia since 1991. Today, Bosch in Serbia is active in three of the company’s business sectors: Mobility Solutions, Consumer Goods, and Energy and Building Technology. The central areas at our Belgrade location develop and support the company's medium and long-term strategy, thus promoting a sustainable growth.
The Power Tools Division of the Bosch Group is the world market leader for power tools and power tool accessories. Digital and Development Center is efficiently bundling digital and development activities across all Business Units of Bosch Power Tools.
Job Description
► Support in day to day operations of Shared Infrastructure Services (Azure DevOps, AppCenter, Confluent Cloud, Datadog, Splunk)
► Administrator for Shared Infrastructure Services (permissions, notifications, user management, Access and Identity Management)
► Support technical queries and integration topics
► Onboarding of new team members to Shared Infrastructure Services
► Support the Product Owner to establish incident reporting and resolving, as well as with creation of end user documentation and operation manuals
► Interact with several units and teams to restore service and/or identify and correct core problems
► Perform daily operational tasks that include configurations, performance, backup, recovery, disaster recovery scenarios
► Support and consult internal stakeholders how to use applications and which solution is best fit
► Support multi-factor authentication, password reset and user account expiration for external developers
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Qualifications
► Bachelor Degree in Computer Science / Information Systems / System Analysis / Business Administration
► Ability to coordinate with many stakeholders, ability to coordinate and verify a high amount of requests.
► Structured and flexible with an independent and proactive working style
► Fast learner with ability to navigate through a constantly changing environment
► Committed to learn and continually follow-up on internal guidelines and procedures
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Additional Information
Be part of the Bosch community | Self-development opportunities using training or conference formats suitable to you | International environment | Flexible worktime options | Inspiring working conditions
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Make it happen.
If you believe you are the right candidate, please send your CV in English using Apply button.
Only shortlisted candidates will be contacted. www.bosch.rs/karijera
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