Global IT Factory is a leading global provider of Education Software. We build systems for the top tier universities across the globe. We have been listed by Gartner® as one of the top twelve word’s producers of Curriculum Managements Systems. Our global business development and delivery teams are in Australia and Serbia.
Our company’s mission is to empower Universities around the globe, by providing them with the right tools, to better manage, innovate, and collaborate on designing Curriculums, Courses, and Programs for their students. Furthermore, we often create new standards for them.
As we are now growing, the opportunity exists for the competent, and self-driven individual to work with our Belgrade team as an
IT Technical Manager
We are looking for an experienced IT Technical Manager to join our dynamic and fast-paced environment and work with our cross-functional global team to manage implementations and roll-out of SaaS-based products across multiple Higher Education organisations.
Requirements:
Hard Skills
- Proven experience managing large-scale web development projects, especially remotely, with a track record of successful deliveries.
- Good understanding of web technologies, particularly Angular/Java tech stack.
- When it comes to Agile, you are the go-to guru, leading the pack with passion and expertise.
- Strong command of English.
- Expertise in Jira and familiarity with other PM tools.
Soft Skills
- Excellent communication capabilities.
- Strong organizational skills.
- A proactive attitude towards challenges and work.
Responsibilities:
- Understand and manage product features, reported issues, dependencies, and challenges. Present clear updates to both internal teams and external clients.
- Track issues and defects identified by the team or clients, overseeing their timely rectification.
- Recognize interlinkages and challenges, keeping a keen eye on the progress of each facet, all while ensuring clear communication and accurate representation to both our inhouse teams and clients.
- Manage operations activities, ensuring smooth project flow.
- Plan new releases, maintenance work, and coordinate with product or AU PM teams on priorities. Implementing capacity and priority management.
- Utilize Jira as the primary project management tool.
- Create and manage document templates for scope of work, estimations, and work progress.
- Maintain a Knowledge Base for projects including essential details like URLs, accounts, and access points.
How We Operate:
- We produce a proprietary Curriculum Management System, used globally by universities.
- We tackle a diverse range of tasks including new feature deliveries, client-specific enhancements, issue resolutions, and SaaS operations.
- Our team juggles multiple tasks concurrently, ensuring dynamic daily operations.
- Collaboration is key: Daily standup calls and consistent communication with our Australian team and their project managers.
- Embracing digital nomadism and thrive in our growth-oriented environment where every day brings new challenges.
What do we offer:
- A competitive net salary, based on your expertise.
- Engagement in exciting projects in the education industry.
- Access to an array of learning materials and courses. We invest in your continuous growth.
- Remote first team, work from anywhere. Enjoy the flexibility of 100% remote work, empowering you to design your optimal workspace.
- Friendly, collaborative, and flexible work environment.
- Interesting and challenging work to foster your personal and professional growth.
- Private health insurance and Fitpass access.
Why Work with us:
- We work in small teams that are very strong technically. You will be collaborating with senior professionals, with plenty of industry experience. Being part of a highly professional, growing team focused on great outcomes will foster your personal and professional growth.
- We will trust you and help you grow. You will be given plenty of responsibility as your role will be vital for the company to meet its proposed targets. We also take career development seriously, and provide education and courses as needed.
- Work from anywhere. We rely on top global talent, not only those living within a 10km radius from the office. We trust our people to work remotely and deliver on the proposed results.
Interested? Apply now to learn more about this opportunity and gain the chance to be a part of a growing technology company!
Feedback will be provided only to shortlisted candidates.
