Junior Support Engineer

Summer Internship – July 2025

Kickstart your career in a product fintech company!

Just graduated with a degree in IT, physics, or mathematics and ready to begin your journey in tech? Want to support real-world systems for top financial institutions and dive into the world of digital payments? Join our internship program and become part of a company that supports mission-critical software for the global fintech industry.

We are the developers of Way4 – a powerful and flexible digital payment platform used by banks, fintechs, and telecoms in over 100 countries. You’ll be involved in technical support the platform for our international clients – from request analysis and troubleshooting to configuration advice and customer communication.

You’ll also get to work in a truly international environment, collaborating with colleagues and clients from all over the world.

During your internship, you will:

• Go through hands-on training at our internal Engineering Academy
• Learn about the payment systems industry and our product – Way4
• Gain essential skills in technical support, client communication, and problem resolution
• You'll be working on a real commercial project in a team

After successful completion of the internship, you will:

• Handle real client requests: assess, analyze, and troubleshoot issues within Way4 modules
• Support client operations when bugs or system issues arise
• Communicate with IT professionals on the client side (engineers, DBAs, IT managers)
• Reproduce reported bugs and analyze Way4 code to identify root causes
• Deliver solutions via workarounds, hotfixes, or configuration adjustments
• Ensure compliance with client Service Level Agreements (SLA)

Apply if this is about you:

• You have university degree in IT, mathematics or physics
• Have a basic understanding of DBMS, PL/SQL, and SQL
• Have basic knowledge of networking, including TCP/IP
• Are fluent in English (mandatory for working in our international team)

Why join us:

• Real impact: Support critical financial infrastructure used by millions globally
• Support financial infrastructure used by millions around the world
• Mentorship & training: Learn from experienced experts in a supportive environment
• Clear career path: Grow from intern to Technical Support Engineer – we invest in your development
• Paid internship lasting 2 months
• Opportunity to join the company as a full-time employee upon successful completion of the program