Operations Center Engineer

Job description:

• Customer support in the use of Mainstream cloud and hosting platforms, as well as public cloud infrastructure (AWS, Azure, GCP);
• Maintenance of virtual infrastructure and basic support in the operation of network infrastructure;
• Use of the ticketing system;
• Monitoring and continuous monitoring of received alarms;
• Use of time tracking software;
• Updating and creating documentation required for day-to-day work processes

Requirements:

• Ability to work in shifts
• Knowledge of Linux operating systems at a close level to LPIC-1 / CompTIA Linux+;
• Basic knowledge of Microsoft infrastructure and services (AD, FileShare, NTFS permissions, IIS); 
• Experience in working with virtualization technologies (Hyper-V, VMware, OnApp, XenServer…);
• Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..);
• Advanced level of English knowledge

Nice to have:

• Experience working with one of the popular public cloud platforms (AWS, Azure, GCP);
• Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…);
• Knowledge of LAMP i LEMP stack (security, permissions, intrusion detection, log analysis);
• Experience working with: Apache, NginX, Postfix, Dovecot, MySQL / MariaDB;
• Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL…);
• Knowledge of computer networks at CCNA level or equivalent;
• Experience with working in ticketing systems;
• Experience in using monitoring platforms.

Benefits which we offer:

• Work in a dynamic team where new ideas and open communication are quite valued;
• High possibility of personal and professional development within the company;
• Continuous training through mentoring programs, internal and external training and certifications;
• Flexibility to combine remote working and working at the office.
• A range of benefits that include private health insurance;
• Work in a modern space in an attractive location.