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PEO/VC Support Consultant

Studentska i omladinska zadruga Bulevar

Belgrade
Junior
22.05.2021.

Internacionalna kompanija traži studente završnih godina fakulteta za praksu koja traje 6 meseci sa mogućnošću stalnog zaposlenja. Traži se odlično znanje engleskog jezika s obzirom da je posao vezan za stalnu komunikaciju sa klijentima firme za poziciju: PEO/VC Support Consultant

The position: Support Consultant is a part of the Customer Success team. They work closely with other teams, mainly: Implementation Consultants, DBAs, Account Managers and Developers. Handling client relationships is an essential part of the role; this implies developing advanced knowledge of the business of our clients (especially Private Equity). Being a client facing role, the impact of their work will be greatly reflected on Companies image.

Key focus of the role is to provide solution to customer requests that predominantly require a technical skillset, such as SQL programming experience. Everyday tasks include reviewing and troubleshooting production systems, as well as provide general product guidance and best practices.

This position requires working in the shift 6 pm - 2 am

Your day would include:
- Providing qualitative analysis of client's needs and evaluating feasibility of their requirements
- Maintaining regular contact with customers and fully understanding their needs and business background - Regularly tracking on backlog tickets
- Developing advanced skills and knowledge in business, functional and technical aspects
- Supporting solutions, conducting demonstrations and presentations

If you see yourself doing these activities, then you probably have:

- Graduated from the Faculty of Organizational Sciences/ Economy/IT/Mathematics or relevant placement - Full professional proficiency in written/spoken English
- Excellent knowledge of MS SQL (1+ years of working experience with MS SQL)
- Clear understanding on Indexes, CTE, Triggers
- Understanding of advanced optimization techniques when writing SQL queries
- Knowledge of building stored procedures and user defined functions
- Great communication and presentation skills, ability to adapt to all styles of people
- Strong analytical skills
- Independence in work and decision-making, team-worker
- Good time management and an ability to multi-task/balance parallel work streams
- Previous experience implementing financial software solution is a plus

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