ABOUT THE POSITION

We are looking for a product owner for a newly founded SCRUM team in the area of operations, who is ready to play a key role in the implementation of our growth targets by developing our ERP system in the area of customer service. If you have an entrepreneurial mindset that thrives in a complex product development environment where hierarchy is your partner and our values support your growth, then maybe we are a perfect fit.

TASKS

• As A Product Owner Customer Service you build up a deep understanding of the business processes and software solutions within your SCRUM team.
• You develop and live the product vision together with your stakeholders and your Scrum team.
• You are responsible for the development of the product roadmap and the product backlog and ensure their transparency.
• You create added value for the company and our customers with the solutions of your Scrum team.
• You supervise the maturing process of initiatives and user stories from the idea to the acceptance and feedback cycles.
• You strive to look at the processes on site in the business and to accompany the necessary improvement steps up to the introduction and beyond.

REQUIREMENTS

• You have acquired a higher tech education from universities such as ETF, FON, FTN, etc.
• Previous professional experience in an agile environment is welcome (ideally, you have worked in an e-commerce company)
• You have previous experience in customer service and representing the customer's perspective.
• You have first hand experience in agile requirements engineering as well as software product development.
• You are intrinsically motivated to live the vision of the product through the product development cycle and carry teammates along.
• Your mindset has long since arrived in the post-digital transformation era and you are flexible and eager to learn through new experiences.
• You communicate confidently, openly and in a target group-oriented manner and are adept at dealing with a wide range of stakeholders in German (B1 - B2) and English. 

WHAT WE OFFER

• Flexible working hours.
• Combined working model (office + working from home) - home office will still be an option after the epidemic.
• 25 days vacation per calendar year
• You have your budget for personal development (internal and external trainings, workshops, books, etc.)
• We will support you in your German language development
• 13th salary
• Opportunity to decide if you want to work 80% or 100%, the salary is based on the percentage of working time. 

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