M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

We are looking for a Reporting Analyst to join our team! Reporting Analyst should be experienced and familiar with building and maintaining reporting processes while maintaining good relationships with team members and users, all placed across of EU and the world. Duties and responsibilities: Analyzes business processes and requirements Designing, developing and maintaining reports Continuous improvement of reporting solutions Building reports and providing analytical requirements to executives Actively communicating with departments inside the organization and the BI team to make sure the reporting system is up to date considering all the changes throughout the company What we expect from you: 1+ years of experience in BI/T-SQL/ database development/maintenance Good written and verbal skills in English Intermediate SQL knowledge Knowledge about at least one reporting & analysis tool Ability to operate across the full organization, obtaining multiple team-level requirements Analytical and creative mindset Structured, proactive and goal-oriented Preferred qualifications: University degree in technical/economics area MS SQL Server MS Power BI What you will get from us: Competitive compensation package Opportunity to develop skills through training Work in a large, international team Benefit package available to all our employees (free day and gift books for a birthday, discounts with our partners from different industries, private health insurance...) If you want to give yourself a try in the new role, apply and join us! Only shortlisted candidates will be contacted. Good luck!