Senior CRM Data Analyst

• Perform complex analyzes based on digital and traditional data
• Create customer insights to increase sales and improve relationship with customers
• Improve and maintain CRM Infrastructure (CRM jobs, data transformation)
• Support execution of CRM Campaigns (various analysis, coding – SAS/SQL)
• Maintain, improve, and identify new real-time use cases 
• Create different CRM reports for relevant stakeholders and Management
• Build and maintain dashboards, reports and KPIs to track CRM and digital performance
• Ensure Data Quality accuracy and compliance with data protection regulation (e.g. GDPR)

• 3+ years preferably in financial sector
• University degree (bachelor’s or higher)
• Experience with at least one of programming tools (SAS, SQL, Python) 
• Excellent knowledge of MS Office tools
• Excellent organizational and communication skills
• Advanced knowledge of English (written and spoken)

• Make conclusions based on relevant data and insights
• Detailed-oriented with strong problem-solving skills
• Strong analytical mindset with the ability to translate data into actionable insights
• Proactive approach to everyday work

• Working in a positive atmosphere and supportive work environment
• Agile way of working with modern and digitalized processes
• Working with cross-functional team consisting of different industry experts
• Unique chance to participate in and drive digital transformation of the organization
• Ability to see the purpose and direct impact as result of your work
• Opportunity for continuous professional and personal development
• Flexible working arrangements, hybrid way of work and determining your own work life balance
• Private pension fund and health insurance
• Company restaurant with preferential prices for employees
• Sport activities and team buildings

*Please be advised that only short-listed candidates will be contacted.