Senior DevOps/System Engineer

Global IT Factory is a leading global provider of Education Software. We build systems for the top tier universities across the globe. We have been listed by Gartner® as one of the top twelve word’s producers of Curriculum Managements Systems. Our global business development and delivery teams are in Australia and Serbia.

Our company’s mission is to empower Universities around the globe, by providing them with the right tools, to better manage, innovate, and collaborate on designing Curriculums, Courses, and Programs for their students. We strive to redefine standards and pave the way for academic excellence.

As we are now growing, the opportunity exists for the competent, and self-driven individual to work with our Belgrade team as an

Senior DevOps/System Engineer

This is a permanent position and presents an excellent opportunity for experienced DevOps/System engineer looking to further up their knowledge in the latest technologies and Oracle cloud environment.

Essential duties:

• Drive continuous improvement initiatives for our continuous development, continuous integration, and continuous deployment pipeline (CI/CD Pipeline).
• Maintain ongoing automated monitoring of our SaaS systems to detect and address potential failures and security threats, ensuring proactive resolution of identified issues.
• Automate deployment processes to Kubernetes clusters and associated systems.
• Adhere to industry best practices and security recommendations to uphold the seamless operation and high uptime of our cloud-based SaaS solutions.
• Conduct maintenance tasks for multiple cloud-based SaaS systems, including configuration, upgrades, patching, and backup procedures.
• Utilize technical expertise, problem-solving skills, and product knowledge to diagnose issues, determine root causes, and implement permanent resolutions.
• Conduct regular security and vulnerability assessments and implement appropriate cybersecurity measures to safeguard our systems.
• Contribute to the development and implementation of disaster recovery and business continuity plans.
• Stay updated on emerging technologies and industry trends to suggest improvements and enhancements to existing systems.
• Review and improve relevant documentation.

The following technical skills are highly desirable:

• Experience in configuration and use of one of the Cloud Environments (AWS, Azure or Oracle cloud)
• Strong security skills and experience.
• One or more scripting tools (e.g. Maven, Ansible, Terraform, Bash, PowerShell, Python…)
• One or more Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, etc.)
• Networking protocols such as HTTP, DNS, and TCP/IP
• Experience with service desk tools, defect tracking and software version control tools (eg Jira, Git, SVN)
• Solid Linux skills
• DBA experience is an advantage.
• Good written and spoken English skills.

The following personal attributes are highly desirable:

• Positive attitude, willingness to learn and share knowledge, apply new skills and approaches, team player.
• Attention to details and dedication to quality.
• Degree in Computer Science or a closely related subject (not compulsory).

What are we offering:

• A competitive net salary, based on your expertise.
• Engagement in exciting projects in the education industry.
• Access to an array of learning materials and courses. We invest in your continuous growth.
• Remote first team, work from anywhere. Enjoy the flexibility of 100% remote work, empowering you to design your optimal workspace.
• Friendly, collaborative, and flexible work environment.
• Interesting and challenging work to foster your personal and professional growth.
• Private health insurance and FitPass access.

Why Work with us:

• We work in small teams that are very strong technically. You will be collaborating with senior professionals, with plenty of industry experience. Being part of a highly professional, growing team focused on great outcomes will foster your personal and professional growth.
• We will trust you and help you grow. You will be given plenty of responsibility as your role will be vital for the company to meet its proposed targets. We also take career development seriously, and provide education and courses as needed.
• Work from anywhere. We rely on top global talent, not only those living within a 10km radius from the office. We trust our people to work remotely and deliver on the proposed results.

Interested? Apply now to learn more about this opportunity and gain the chance to be a part of a growing technology company!

Feedback will be provided only to shortlisted candidates.