Senior Infrastructure Architect

TLScontact d.o.o.

Beograd

27.07.2019.

Linux Apache ElasticSearch Git NginX AWS Docker Puppet Ansible Jenkins PostgreSQL Jira DevOps Nexus Bash Cloud Agile senior

Senior Infrastructure Architect

Belgrade

Your Key Responsibilities will be:

to design, deploy, manage and operate enterprise-level platforms to host TLScontact applications,
to collaborate with a team of distributed staff and consultants to deliver complex software solutions,
to help to design and build distributed systems and reliable, fault-tolerant software,
to create self-service and automated environments to reduce administration and BAU to the bare minimum, along with on-boarding material (best practices, documentation) for the teams using those environments,
in an Agile environment, work with solution architects, product owners, and software engineers to create environments that match the business and functional specifications, use-cases and tests plans,
to work along with onshore and offshore engineering team members with regards to sprint planning, release planning, and work prioritization across the portfolio,
to perform root cause analysis of technical issues and participate in remediation of incidents.

Essential Requirements:

Master Degree in Computer Science or related field,
6+ years of professional experience with Infrastructure Architecture,
Solid understanding of secure Internet protocols and mechanisms to implement them,
Experience administrating large, multi-account Cloud Computing and hybrid environments (Landing Zone concept),
Experience operating distributed, containerized applications with Docker and Kubernetes,
Experience implementing and operating monitoring solutions,
Excellent knowledge of AWS, DevOps, CI/CD,
Demonstrated experience writing Infrastructure-as-code using some of the following tools: Terraform, CloudFormation, Ansible, Puppet,
Knowledge and experience with the following systems: Linux (RHEL), Bash, Git, Docker, Kubernetes, Consul, Packer, HAproxy, Apache HTTPD, Nginx, PostgreSQL, Jenkins, Nexus, JIRA, Elasticsearch, Logstash, VMware.
AWS Certified SysOps Administror and/or Solutions Architect,
Strong verbal and written communication in English,
Excellent critical thinking and analytical skills.

Desirable Requirements:

Experience in Corporations,
Experience of working abroad and / or in an international organization,

We offer:

Employment on indefinite period of time,
A nice and interesting working environment.

Who we are:

TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of exceptional customer experience in all our countries of operations. We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.