Beograd | Hibrid
Beograd: Španskih boraca
16.09.2026.
Job title: Senior Project Manager – Technology & Innovation
Office location: Španskih boraca, Belgrade - Hybrid working (3 days in the office)
The Senior Project Manager will own and drive the successful delivery of complex Technology & Innovation projects, translating strategic objectives into measurable business outcomes.
The role requires strong personal ownership, tenacity and pace, with the ability to navigate complexity, influence senior stakeholders, remove obstacles and find pragmatic solutions. The role will also mentor and support more junior colleagues within the Belgrade team.
What will you be doing?
- Own and drive end-to-end delivery of complex Technology & Innovation projects, ensuring delivery to agreed time, cost, scope and quality.
- Translate business objectives into clear delivery plans, milestones and outcomes, maintaining momentum from initiation through to implementation.
- Proactively manage risks, issues, dependencies and competing priorities, removing obstacles and finding pragmatic solutions to keep delivery on track.
- Build strong relationships across Technology, the business and other functions, influencing stakeholders and delivery teams without direct authority.
- Manage and communicate effectively with Senior Executives and Executive Leadership Team members, providing clear, concise updates, recommendations, risks and decisions required.
- Work confidently with technical teams, understanding technology challenges and translating them into clear business implications and outcomes.
- Ensure projects deliver business value and successful adoption, not simply technology outputs.
- Mentor and support more junior Project Managers, sharing knowledge and helping to build delivery capability across the Belgrade team.
What we are looking for:
- An experienced Senior Project Manager with a strong track record of delivering complex technology projects.
- Excellent senior stakeholder management and communication skills, with the confidence and executive presence to influence and constructively challenge Senior Executives and ELT.
- Tenacious, proactive and delivery-focused, with a strong sense of ownership and a “find a way” mindset when faced with obstacles, ambiguity or competing priorities.
- A pragmatic approach to project management — focused on outcomes rather than process for process's sake.
- Strong influencing, negotiation and problem-solving skills, with the ability to drive delivery across organisational boundaries.
- Experience working with technical teams and sufficient technical understanding to engage with Architecture, Engineering and other technology specialists.
- Experience mentoring, coaching or developing other Project Managers.
- Strong experience managing scope, budget, resources, risks, issues, dependencies and governance.
- Project/Programme Management accreditation.
Why work for us?
We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!
Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)
In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people. Do you want to be a part of our next adventure?
Going beyond the expected
Whatever we're doing – whether we're liaising with our customers, delivering our network, or working on our company strategy, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:
- We work smarter together
- We stay focused
- We strive for excellence
Some of our key Benefits:
- Competitive salary
- Global Remote working for up to 2 week per year for those who are able to work remotely
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, move house and volunteer
- Access to a wellbeing platform, Rezilient
- Partnership with SOS Children's Village
- Private medical insurance
- Fit Pass discount
- Technology discount
- Team sports activities
- Massages in the office
- Sweet Tuesdays
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply (please send us your CV in English)
- We carefully review your application
- We'll get back to you — even if it's a no (for now)
Upoznaj kompaniju
We’re Hyperoptic, and we’re building a hyperfast full fibre broadband network in the UK.
Our teams are located across the UK and Belgrade, Serbia
From our skilled engineers to our award-winning customer service agents, everyone has an important role to play in making the fibre magic happen.
We have the ambition, the tenacity, and the talent to keep leading the way for others to follow.
Going beyond the expected
Whatever we’re doing – whether we’re liaising with property professionals, delivering our network, or installing in a customer’s home, going beyond the expected is the benchmark for everything we do.
How we work is shaped by our three culture principles:
Work smarter, together
- Being agile and responding with the speed our business and our customers demand – without compromising on quality.
Stay focused
- Performing at our best to ensure we are focused on hitting targets and goals together.
Strive for excellence
- Paying attention to the details, constantly seeking to stretch ourselves and find better ways of doing things.
We’re proud to be Great Place to Work-Certified™, having been recognized through employee feedback via the research-driven Trust Index© survey, and are currently being considered in their Best Workplaces™ lists.
For more information go to www.hyperoptic.com.
Menadžment kompanije
Beneficije
Balans karijere i privatnog života
Timska atmosfera
Zadovoljstvo projektima
Mogućnost napredovanja
Iskustvo o radu
Customer Support Agent
Pozitivno
Par divnih ljudi koji su takodje napustili kompaniju.
Zamerke
Sve o ovoj kompaniji i poziciji je apsolutno jezivo. Ako vam je iole cilj da ostanete normalni i napredujete u karijeri, zaobidjite ovo u širokom luku. Počnimo od toga da je obim posla sve veći, a da se radnici cene i poštuju sve manje. Konstantno se uvode i prate besmislene procedure koje nikome nisu od pomoći. Ljudi koji su na višim pozicijama se ponašaju kao da su Bogom dani pa valjda da imaju i oni nešto da rade kad je već većina na granici pismenosti. :) Odvajaju slobodne dane, a da ne pričam o tome da forsiraju smene od 12 do 8 koje samo njima smisla imaju. Prostora za napredak gotovo da nema, čak i ako napredujete u CS-u, radićete sve šta i pre samo još dodatnog posla na sve to. Pojedinim “kolegama” je bitnije da ispoštuju proceduru i maznu poziciju nego da budu ljudi pre svega. Za ovu količinu psihičkog i fizičkog stresa koju vam ovaj posao može naneti ni duplo veća plata ne bi bila dovoljna. A samo da se napomene da već posle 2 dana bolovanja gubite bonus. Iako su vam rezultati odlični, imaće zamerku i očekivaće da radite još više. Obuka i praksa su velikim delom neuskladjeni, a sistemi prilagodjeni da zbune i radnike i klijente. Molim vas, ne gubite vreme i živce ovde jer stvarno nije vredno toga i učinićete sebi uslugu pa makar radili na trafici ako treba.
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