As Service Reliability Engineer, you will maximize reliability of our Remote Vehicle Data platform. You will be working with the engineering team which develops cloud-based service backend. Same team is also making sure that the platform run seamlessly for our business customers providing regular and off-hours infrastructure maintenance. Your role is to keep everyone aware of reliability topics and owning technical documentation needed for the infrastructure maintenance.

You will collaborate with a diverse international team of experts and have an opportunity to work on multidisciplinary projects related to advanced vehicle diagnostics.

IN YOUR DAY TO DAY JOB, YOU WILL:

• Update runbooks, tools and documentation to help prepare on-call team members for future incidents
• Conduct post-incident reviews (post-mortems), guiding the prevention of future incidents and shaping the incident response
• Gather and analyze metrics from systems and applications to assist in fault finding and performance tuning
• Collaborate with the development team to improve testing, monitoring and release procedures
• Build knowledge of analyzing the system state and faults
• Take part in fixing and supporting escalations
• Automate operations-related procedures