Technical Product Manager - Workflow Engine

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Job Description and Responsibilities:

Product Leadership: Define and drive the product roadmap for the LotusFlare Orchestration Engine, serving as the product and industry expert for process design and orchestration in telecom BSS domain (telecom domain knowledge is not needed)

Workflow Engine Development: Collaborate with engineering teams to design and launch scalable, reliable, and efficient workflow engine features that enable seamless interaction across LotusFlare software modules.

Requirements Management: Gather input from internal stakeholders and customers to define clear product requirements focused on performance, extensibility, and operational efficiency.

Work breakdown structure: ability to break down a design or project into smaller user stories or tasks.

System Thinking: Apply a systems approach to enhance end-to-end process orchestration, ensuring modularity, observability, and maintainability of workflows.

Customer-Centric Approach: Use insights from telecom operators and enterprise customers to prioritize impactful improvements and deliver a world-class orchestration experience.

Cross-Functional Collaboration: Work closely with architecture, product, engineering, and deployment teams to align the orchestration engine with broader BSS capabilities.

Stakeholder Communication: Provide ongoing documentation, product demos, and technical presentations for both internal teams and external partners.

Performance Tracking: Define and monitor key performance indicators (KPIs) to ensure the orchestration engine meets scalability, latency, and reliability goals.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 5+ years of experience in product management in software development, software solution architecture, or software engineering.
• 3+ years of experience working on workflow or orchestration engine products (e.g., Camunda, Temporal, Netflix Conductor, Zeebe, etc.).
• Solid understanding of microservices architecture, enterprise application architecture patterns, and enterprise integration patterns
• Knowledge on MACH standards
• Strong knowledge of SOAP and REST API standards
• Working knowledge of UML, BPMN, DMN standards, and information models.
• Basic knowledge of fallout management, auto correcting fallout flow design and implementation.
• Strong experience with scalable, distributed systems and event-driven architecture.
• Familiarity with telecom BSS or enterprise-grade workflow engines is preferred.
• Experience with cloud-native infrastructure (e.g., AWS, Kubernetes) and modern CI/CD practices.
• Excellent communication and documentation skills, with a knack for simplifying complex systems.
• Ability to make data-driven decisions and balance technical constraints with business needs.
• Basic knowledge of AI/ML technologies, solutions, and AI empowered software development 

Benefits

• Competitive salary package
• Paid lunch in the office
• Yearly bonus
• Training and workshops
• Flexible working hours
• Hybrid work setting - 3 days in the office
• Private health insuraance
• Sports and team-building activities

About us

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

• Website: www.lotusflare.com
• LinkedIn: www.linkedin.com/company/lotusflare
• Instagram: www.instagram.com/lifeatlotusflare/ 
• Twitter: www.twitter.com/lotus_flare