Technical Support Specialist

Horisen Solutions d.o.o.

Paraćin, Niš

24.02.2020.

Cloud intermediate

TECHNICAL SUPPORT SPECIALIST

The role of the Technical Support Specialist is to provide our customers with professional technical support via email, Skype and phone.

YOUR PROFILE

Requirements

Excellent English skills – both written and verbal
Knowledge of Internet technologies
Computer skills and knowledge of MS Office applications
Must be self-motivated, reliable and highly organized
Team player with a positive attitude and willingness to learn
Logical thinker
Good communication and customer care skills
Willingness to work in shifts

Considered a plus

Fluency in other foreign languages would be advantageous
Experience in SMS business will be considered an advantage but is not a necessity

WHAT WE DO

HORISEN is an international software company active in the fields of mobile telecommunications and digital marketing.

With our comprehensive cloud software solutions, we’ve become a competent and innovative partner to many mobile phone companies and marketing experts worldwide. Ever since 2001, we have been continuously recognized as market leaders in our business vertical.

As telecom and marketing experts, we specialize in enabling direct communication between brands and their clients via all kinds of mobile messages, e.g. SMS, Messenger, etc. Our software enables our customers to efficiently and reliably send billions of messages to mobile recipients worldwide. We enable communication that is targeted, secure and fast.

WHAT YOU WILL FIND WITH US

Work

Very interesting work in a future-oriented industry

Competence

Fast decision-making processes and the opportunity to make a personal contribution

Team

Motivated and open-minded colleagues in a cooperative working environment

Cooperation

Professional and non-bureaucratic cooperation

Workplace

A modern and beautiful working environment in Nis, Paracin, Pirot

Salary

Performance-related pay and good development opportunities

Opportunity

New challenges for personal and career development

We develop, market and sell our own products, which means that we are making our own decisions.

This allows us to give our people freedom - freedom to innovate, creatively solve problems and implement bold resolutions. And we truly value our people - their ideas, commitment and needs.

Together, we built an environment that is innovative, collaborative, flexible and supportive of work-life balance – an environment that encourages people to stay with us for years!

ARE YOU THE RIGHT PERSON TO JOIN OUR TEAM?

Then please send us your complete application documents including: