PHP MySQL Apache IP Telephony QoS Bash SIP DNS SNMP VOIP Icinga intermediate
Are you laid back, slow, and meticulous, and do you think illogically? Then this might be the job for you!
Laid back because you don't like to do things more than once if you can avoid this with smart IT solutions. Slow, and meticulous because you don't understand why people often choose just one operating system that's called Windows. Think illogically and do not only have a focus on the technical part of an IT job but always think customer service oriented and you are result driven.
You have the following capabilities:
You have a bachelor's or master's degree in IT
On top of your IT studies you have a passion for system engineering (really!)
Theoretical knowledge and practical experience with 3CX. Asterisk is nice to have
Although your focus is on VoIP, you have a good understanding of networking concepts from layer 2 till layer 7
You have working experience with IP telephony/VoIP infrastructures based on open-source components
You know your way around the following VoIP concepts: SIP, dialplan, ACD/IVR, voicemail, auto-provisioning, SBC
You have strong teamwork and communication skills, on top of that you take ownership and can technically lead tasks and projects to completion
You take pride in getting things right first time (that's why we are looking for lazy people)
You are comfortable in English, both written and spoken (this is a must, you will communicate and read/write documentation in English)
You have a flexible work style and are open to out-of-office hours migration work (we assume that this is not a surprise)
You are responsible for:
Designing, installing, configuring, and supporting customer soft PBX'es
Solving complex VoIP challenges and taking care of new deliveries, change requests, and incidents
Providing input to product and service development
Providing input to further developing our management, autoprovisioning and monitoring toolset
Developing implementation and migration routes and setting up technical procedures
Creating and maintaining documentation on our wiki about standards and specific customer implementations
Supporting network engineers for VoIP-related matters
Our environment consists of the following components. You have working experience with or at least a sound theoretical knowledge of a good deal of the following technologies:
VoIP: 3CX, FreePBX, Kamailio
VoIP protocols: SIP, RTP, RTCP, DTMF
Traditional telephony: PSTN, PRI
VoIP hardware: Yealink, Snom, Grandstream, 2N Helios
We set up and maintain complex IT services, support servers and networks on a 24/7 basis, keep an eye on the business-critical applications of our customers around the clock and provide many other services which let organizations thrive in today’s fast-moving economy.
Please fill in an online survey.
These questions are not about right or wrong but will give us a good idea of who you are. It's important to have the right person for the right position!
If you already filled in a questionnaire in the past, please do not hesitate to do this again. We do not keep track of candidates who applied for a previous position.
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